BSOD on startup. Sopt code F4

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  1. Posts : 6
    64 bit Windows 7
       #1

    BSOD on startup. Sopt code F4


    I've been having problems starting my computer.

    I've run the Windows Memory Diagnostics resulting with no problems.
    I get Dell error code of 2000-0142
    In Safe Mode I've tried Start-up repair, but can't repair automatically
    I've tried to restore from previous point with no success

    OS version 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    BCCode f4
    BCP1: 0000000000000003
    BCP2: FFFFFA8007CDDB10
    BCP3: FFFFFA8007CDDDF0
    BCP4: FFFFF800031C3E70

    Not computer savvy!
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi Jimbo15,

    It seems you are running a counterfeit installation.
    Troubleshooting a counterfeit installation is useless because it is not known what has been modified to your system.


    Likely I made a huge mistake
    Last edited by axe0; 30 Sep 2015 at 13:10.
      My Computer


  3. Posts : 6
    64 bit Windows 7
    Thread Starter
       #3

    I know what counterfeit means, but how did this get into the system? Virus?
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    How have you activated Windows?
      My Computer


  5. Posts : 6
    64 bit Windows 7
    Thread Starter
       #5

    Was installed on the computer when bought 4 years ago
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    It is likely that I just made a huge mistake about your activation
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #7

    I am not sure anymore, but I am extremely sorry about it :O

    Back to the crashes, there are I/O errors. This means that the data can't be read from your hard drive.
    Please test your hard drive



    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check

    Code:
    BugCheck F4, {3, fffffa8008132b10, fffffa8008132df0, fffff800031d9e70}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : wininit.exe
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa8008132b10, Terminating object
    Arg3: fffffa8008132df0, Process image file name
    Arg4: fffff800031d9e70, Explanatory message (ascii)
    
    Debugging Details:
    ------------------
    
    ----- ETW minidump data unavailable-----
    
    DISK_IO_READ_FAILURE:  WARNING: Disk IO Read of 0 Bytes Occurred 4 time(s).
    
    PROCESS_OBJECT: fffffa8008132b10
    
    IMAGE_NAME:  wininit.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: wininit
    
    FAULTING_MODULE: 0000000000000000 
    
    PROCESS_NAME:  wininit.exe
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    
    BUGCHECK_STR:  0xF4_IOERR
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    STACK_TEXT:  
    fffff880`073a79c8 fffff800`0326bcb2 : 00000000`000000f4 00000000`00000003 fffffa80`08132b10 fffffa80`08132df0 : nt!KeBugCheckEx
    fffff880`073a79d0 fffff800`03222d8b : ffffffff`ffffffff fffffa80`08136b50 fffffa80`08132b10 fffffa80`08132b10 : nt!PspCatchCriticalBreak+0x92
    fffff880`073a7a10 fffff800`0318d484 : ffffffff`ffffffff 00000000`00000001 fffffa80`08132b10 0000007f`00000008 : nt! ?? ::NNGAKEGL::`string'+0x29ce6
    fffff880`073a7a60 fffff800`02ed4853 : fffffa80`08132b10 00000000`c0000006 fffffa80`08136b50 000007ff`fffd9000 : nt!NtTerminateProcess+0xf4
    fffff880`073a7ae0 00000000`77a3dc7a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0012f838 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77a3dc7a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_wininit.exe
    
    BUCKET_ID:  X64_0xF4_IOERR_IMAGE_wininit.exe
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0xf4_ioerr_image_wininit.exe
    
    FAILURE_ID_HASH:  {7e8d25f6-54c6-2456-f4df-269f2fd35200}
    
    Followup: MachineOwner
      My Computer


  8. Posts : 6
    64 bit Windows 7
    Thread Starter
       #8

    The short test DST failed on SeaTools
      My Computer


  9. Posts : 6
    64 bit Windows 7
    Thread Starter
       #9

    What do you suggest bring it in? keep running diagnostics?
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    Not needed if SeaTools fails at the short test.
    The short test is the test where hard drives usually passes, but the long test should then determine it.

    Backup your data and replace the hard drive as soon as possible.
      My Computer


 
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