Random BSoD for atikpmag.sys or atikdmag.sys

**axe0** · 30 Sep 2015

You might want to try HWMonitor also.

The problem with laptops is that their manufacturers modify the drivers so that you are forced to use their drivers.

Although, I wouldn't say it is such a problem, because you don't have to check regularly for driver updates.

galaxytwirl · 30 Sep 2015

Hi axe0! I think my problem may have been solved!!

I think my BSoDs were due to me not installing the graphics drivers from my manufacturer and I wrongly used the latest version of the graphics drivers from ATI.

I will continue to monitor my computer for now and update here again should anything happen again! :)

Thank you very much once again. :)

I shall close this thread if no BSoDs recur after 7 days.

<Update>: Oops. Sorry for missing out on your latest post. Hmm.. I see. I have learnt something new today too! Thank you! :) Next time I should just take drivers from my manufacturer no matter how old they are. :X (By the way, the graphics driver I got installed now was published in 2009. Gosh.)

galaxytwirl · 03 Oct 2015

Hi axe0 and everyone! :) I'm back. It's been barely 3 days and my computer went BSoD again. I have attached the file here for your reference, and hopefully I will be able to diagnose my computer.

After restarting my computer manually after BSoD, the computer screen refuses to light up, and I had to connect it to an external monitor via VGA cable to know what is going on in my computer. For now, I have disabled my graphics card, and my screen is back to normal.

Thank you! :)

**axe0** · 03 Oct 2015

It appears the dumps are from last month.
Please check {windows partition}\windows\minidump and check if there are any dump files from this month.
Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial

galaxytwirl · 04 Oct 2015

Oh dear. I'm sorry. >< This is weird. I have never touched my settings for dump files. I shall post here again should I get a BSoD again. Thank you! :)

Just wondering, if I use a Kernel Memory Dump, will it affect your analysis of my BSoD? :)

**axe0** · 04 Oct 2015

The difference with the memory dumps
I cannot say if it will affect my analysis.
I haven't done that many, that I was aware of, to notice any difference myself.

galaxytwirl · 05 Oct 2015

I see. :) It's okay. I shall use Kernel Memory Dumps for now.

Thank you!

I have re-enabled my graphic card and my computer is working fine now. I shall post here again when my computer goes berserk and BSoDs again. :X

Thanks again!

galaxytwirl · 06 Oct 2015

Hi axe0, and everyone. My computer BSoD-ed a few times in the morning while I was trying to boot the system up with the graphics card enabled.

I have attached the dm log collector files here in this post.

Thank you very much! :)

**axe0** · 06 Oct 2015

For this test we need the graphics card enabled

Please boot into safe mode, uninstall everything of AMD using Display Driver Uninstaller and install new drivers from your manufacturer.

Diagnostic test

GPU TEST

Run Furmark to test your GPU. Furmark tutorial

Note

Run Furmark for around 30 minutes

Warning

Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high

safe mode

Search "msconfig" (without quotes) and press enter
Go to the Boot tab
Check safe mode
Click apply > ok
Reboot if asked

galaxytwirl · 06 Oct 2015

I see. Thank you. I will run the above when I am free, perhaps during the weekends. :)

Just wondering, if I install the latest graphic drivers from AMD instead of from my manufacturer, will it cause a conflict or problems in my system? This is because ever since I have installed the graphics driver provided by my laptop vendor, BSoDs became less common.

Thank you. :)