Bsod -

tymon · 29 Sep 2015

Hi All,

Unfortunately I started getting BSODs.

It mostly happens when I am using Lightroom ever since I decided to use one of my ssd drives for processing pictures - but I used to have my cpu overclocked as well (reseted it to defaults now).

Please see attached my latest (after reseting the overclocking) DM Log:
Attachment 372598

Please help - if you need any additional info please let me know.

**axe0** · 30 Sep 2015

Hi tymon,

It seems you are running a counterfeit installation.
Troubleshooting a counterfeit installation is useless because it is not known what has been modified to your system.

Mistake about it

ICIT2LOL · 30 Sep 2015

Tymon now I am wondering / suspecting if you are overclocking as you have the dump error in the list so can you post the temps for the machine using Speccy https://www.piriform.com/speccy/download

Code:

ADDITIONAL_DEBUG_TEXT:  
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
FAULTING_MODULE: fffff80002e04000 nt
DEBUG_FLR_IMAGE_TIMESTAMP:  0
BUGCHECK_STR:  0x124_GenuineIntel
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
CURRENT_IRQL:  0
ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
STACK_TEXT:  
fffff880`02f6da58 fffff800`033fea3b : 00000000`00000124 00000000`00000000 fffffa80`0d951028 00000000`be200000 : nt+0x72a40
fffff880`02f6da60 00000000`00000124 : 00000000`00000000 fffffa80`0d951028 00000000`be200000 00000000`0005110a : hal+0x12a3b
fffff880`02f6da68 00000000`00000000 : fffffa80`0d951028 00000000`be200000 00000000`0005110a fffffa80`0d6b8bd0 : 0x124

STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: GenuineIntel 
IMAGE_NAME:  GenuineIntel
IMAGE_VERSION:  
BUCKET_ID:  WRONG_SYMBOLS
FAILURE_BUCKET_ID:  WRONG_SYMBOLS
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:wrong_symbols
FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}
Followup: MachineOwner

tymon · 30 Sep 2015

@axe0
what do you mean by conterrfit? I have reset my overclock to defaults

@ICIT2LOL
Speccy shows avg. temp as 33degrees.
Attachment 372657

**axe0** · 30 Sep 2015

An illegal copy of Windows is what I mean, but I just learned a thing and have made a mistake about it.

It seems there is a level 2 cache error in all dump files.

As @ICIT2LOL said, if you are overclocking, revert back to stock and test the system.

Diagnostic Test

CPU TEST

Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 7 Forums

Warning

Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

Code:

2: kd> !errrec fffffa800d951028
===============================================================================
Common Platform Error Record @ fffffa800d951028
-------------------------------------------------------------------------------
Record Id     : 01d0f7a55bcdd142
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 9/29/2015 21:36:13 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800d9510a8
Section       @ fffffa800d951180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 2
CPU Version   : 0x00000000000206a7
Processor ID  : 0x0000000000000004

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800d9510f0
Section       @ fffffa800d951240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000004
CPU Id        : a7 06 02 00 00 08 10 04 - bf e3 9a 1f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800d951240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800d951138
Section       @ fffffa800d9512c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : GCACHEL2_ERR_ERR (Proc 2 Bank 8)
  Status      : 0xbe2000000005110a
  Address     : 0x000000025db42840
  Misc.       : 0x000000d080018086

derekimo · 30 Sep 2015

axe0 said:

An illegal copy of Windows is what I mean, but I just learned a thing and have made a mistake about it.

Nope, you were right. This one is counterfeit.

This is an MSI OEM product ID on a retail MSI Motherboard.

Code:

Host Name:                 TYMON-PC
OS Name:                   Microsoft Windows 7 Professional 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Tymon
Registered Organization:   
Product ID:                00371-OEM-8992671-00503
Original Install Date:     13/05/2015, 23:26:40
System Boot Time:          29/09/2015, 23:43:01
System Manufacturer:       MSI
System Model:              MS-7759
System Type:               x64-based PC

There is also Adobe activation bypasses in the Hosts file,

Code:

#	127.0.0.1 lmlicenses.wip4.adobe.com
#	127.0.0.1 lm.licenses.adobe.com
#	127.0.0.1 na1r.services.adobe.com
#	127.0.0.1 hlrcv.stage.adobe.com
#	127.0.0.1 practivate.adobe.com 
#	127.0.0.1 activate.adobe.com

Both of those need to be cleaned up before any further help is provided.