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Windows 7: Bsod - page_fault_in_nonpaged_area

25 Sep 2015   #1
adavid27

Win 7 Home Premium 64 bit
 
 
Bsod - page_fault_in_nonpaged_area

My daughter is having problems with BSODs on her laptop - I've attached the files from the dm Log Collector... any help will be much appreciated!


My System SpecsSystem Spec
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26 Sep 2015   #2
axe0

Windows 10 Pro
 
 

Hi adavid27,

Please use the tool again and upload the zip file.
There are lots of files missing.
My System SpecsSystem Spec
26 Sep 2015   #3
adavid27

Win 7 Home Premium 64 bit
 
 

Sorry... opened the folder part way thru the process! New file attached
My System SpecsSystem Spec
.

26 Sep 2015   #4
axe0

Windows 10 Pro
 
 

Please check the manufacturer for driver updates for the network card.
Please make sure the latest driver is installed for the USB Network adapter.

If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.

Or configure Ccleaner to not remove dump files:
My System SpecsSystem Spec
26 Sep 2015   #5
adavid27

Win 7 Home Premium 64 bit
 
 

Thanks axe0!

Drivers updated... hopefully that is the end of the BSODs!
My System SpecsSystem Spec
26 Sep 2015   #6
axe0

Windows 10 Pro
 
 

You're welcome

Let me know how it goes
My System SpecsSystem Spec
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