BSOD when clicking shutdown/restart


  1. Posts : 12
    Microsoft Windows 7 Home Premium 64-bit 7600
       #1

    BSOD when clicking shutdown/restart


    When i click shutdown/restart button it goes BSOD here's the complete log of my PC:
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi lorkian,

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Let us know how it goes :)
      My Computer


  3. Posts : 12
    Microsoft Windows 7 Home Premium 64-bit 7600
    Thread Starter
       #3

    axe0 said:
    Hi lorkian,

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Let us know how it goes :)
    What image its not loading.. Can you please re-check thanks!
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Rechecked it 5 times, saying 5 times the same

    Please refresh the page and check your internet connection speed.
      My Computer


  5. Posts : 12
    Microsoft Windows 7 Home Premium 64-bit 7600
    Thread Starter
       #5

    axe0 said:
    Rechecked it 5 times, saying 5 times the same

    Please refresh the page and check your internet connection speed.
    Did everything you asked removed Daemon Tools i don't have Alcohol still the BSOD occurs when i click shutdown/restart.
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    You have Daemon tools, please remove it.
      My Computer


 

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