Random BSOD on win7 startup

sinto · 28 Sep 2015

hello,
got bsod problem on startup. dont know why but it starts. i dont do anything before firt chrash.
in my mother board, i have got 2 modules of 2GD ram in dual chanel. but now one is removed. when there are two modules, there is a problem with bsod.
bsod shovs in safe mode, sometimes in restore system.

thnx for help sry for eng.

**axe0** · 29 Sep 2015

Hi sinto,

Welcome to the 7forums.

The causes of the crashes are

The Nvidia Video driver

Code:

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

1: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0489d000 fffff880`052af000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Thu Feb 05 19:01:37 2015 (54D3B001)
    CheckSum:         009D4DDE
    ImageSize:        00A12000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The Avira Anti-Virus driver

Code:

*** WARNING: Unable to verify timestamp for avipbb.sys
*** ERROR: Module load completed but symbols could not be loaded for avipbb.sys

1: kd> lmvm avipbb
start             end                 module name
fffff880`040d9000 fffff880`040ff000   avipbb   T (no symbols)           
    Loaded symbol image file: avipbb.sys
    Image path: \SystemRoot\system32\DRIVERS\avipbb.sys
    Image name: avipbb.sys
    Timestamp:        Thu Jul 02 11:44:23 2015 (559507F7)
    CheckSum:         0002E516
    ImageSize:        00026000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update your Avira installation or remove Avira
How to remove Avira

Click on: Start → Control Panel → Programs → Programs and Features
Search the Avira product, click with the right mouse button on it and select Uninstall
Confirm the following product uninstall notification with Yes
Confirm the activation of the Windows Firewall with Yes
The Avira Setup will take some minutes to uninstall the product
Confirm the notification to restart your system with Yes
After the reboot of your PC the Avira product is completely removed

Please update the Nvidia drivers as follow

Use Display Driver Uninstaller to remove everything from Nvidia
Install new drivers from Geforce

sinto · 12 Jan 2016

I reinstal nvidia driver and unistal avira.
for short time it was ok and stable, but random bsod starts again.
System is unstable when I have 4GB ram dual chanel instaled on mainboard. in this congiguration / with 4GB ram/ I cant start win7.
When I put only 2 GB RAm single chanel, one bsod appears on win7 start then PC restart an win7 start normally.
File that I attached, is from this situation --> I have launched chrome + acrobat reader with 2 documents openned and eset online scaner was working. Then bsod appears.
the file is from this bsod.
Im thinking it is not problem of the system, but the hardware. how can i chceck it if it is nessesery ?
thnx for help sry for eng.

**axe0** · 12 Jan 2016

Update your BIOS to the latest version, it dates 2008.
MSI Global

If you don't have CPU-Z, download CPU-Z
In CPU-Z, post screenshots of the following tabs

CPU
Mainboard
Memory
SPD*
Graphics

*SPD tab contains data of each module, change from module by clicking on the left upper corner 'Slot #'.
From the SPD tab, make a printscreen of each module.
Post all the screenshots.

Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

sinto · 12 Jan 2016

like this its ok ?

**axe0** · 12 Jan 2016

What are the memory module part numbers?

sinto · 12 Jan 2016

axe0 said:

what are the memory module part numbers?

zpxte528792

**axe0** · 12 Jan 2016

If you hadn't yet, I will ask again :)

Please update your BIOS
MSI Global