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Windows 7: BSOD playing Star Wars: TOR dxgkrnl.sys, dxgmms1.sys, nvlddmkm.sys

30 Sep 2015   #1

Windows 7 Home Premium x64
BSOD playing Star Wars: TOR dxgkrnl.sys, dxgmms1.sys, nvlddmkm.sys

Hello, I'm having a repeated bsod while playing swtor, event viewer points to these three processes:

dxgkrnl.sys dxgkrnl.sys+5d134 fffff880`044b0000 fffff880`045a5000 0x000f5000 0x539e411c 6/15/2014 8:58:04 PM

dxgmms1.sys dxgmms1.sys+37f3c fffff880`045a5000 fffff880`045eb000 0x00046000 0x5164dc13 4/9/2013 11:27:15 PM

nvlddmkm.sys nvlddmkm.sys+852420 fffff880`048cd000 fffff880`053ac000 0x00adf000 0x55f5e56f 9/13/2015 5:06:55 PM

Memtest comes up clean, have updated all drivers/ controllers, newest version of BIOS, performed total removal/ reinstallation of graphics drivers

Processor Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz, 3059 Mhz, 4 Core(s), 8 Logical Processor(s)
Windows 7 home premium x64

I appreciate any help anyone can give


My System SpecsSystem Spec
01 Oct 2015   #2

Windows 10 Pro

Hi torrebc,

Welcome to the 7forums.

The Video_tdr_failure always points to the graphics card, but you already ruled out the drivers.

Please note the temperatures of your graphics card when idle and under load.

BSOD playing Star Wars: TOR  dxgkrnl.sys, dxgmms1.sys, nvlddmkm.sys Diagnostic test BSOD playing Star Wars: TOR  dxgkrnl.sys, dxgmms1.sys, nvlddmkm.sys

Run Furmark to test your GPU. Furmark tutorial

Note   Note
Run Furmark for around 30 minutes

warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
My System SpecsSystem Spec
01 Oct 2015   #3

Windows 7 Home Premium x64

Did as you suggested, temps were within normal parameters.

Happened to play around with graphics settings, noticed that V-sync was enabled, so I disabled and...


Did some research into nvidia cards/ V-SYNC and apparently this is a common issue, particularly with the most recent driver update (352.62) Some people were able to successfully resolve the issue by rolling back the driver by several updates, but disabling v-sync seems to do the trick.

Hope this helps someone else with the same issue.
My System SpecsSystem Spec

01 Oct 2015   #4

Windows 10 Pro

Glad you solved it.
Thank you for sharing your solution, I am sure this will help others :)
My System SpecsSystem Spec

 BSOD playing Star Wars: TOR dxgkrnl.sys, dxgmms1.sys, nvlddmkm.sys

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