BSOD when connecting Seagate External Drive

Page 1 of 2 12 LastLast

  1. duckman289
    Posts : 7
    Windows 7 Ultimate x64
       New #1

    BSOD when connecting Seagate External Drive


    Hi all,

    Starting about a week ago, everytime i connect my Seagate 3tb expansion drive (which is partitioned into 4 equal parts) to any laptop i get a bsod.....

    It has mostly movies and other videos on it, the funny thing is that my tv still recognizes and plays all the videos on the different partitions.

    I'm unable to do any chkdsk or use Seatools as the laptop blue screens within about a minute or so of connecting the drive.

    I have attached the zip with the info from the BSOD sticky, hopefully someone can shed some light on this current problem.
      My Computer
    Quote Quote

  3. axe0
    Posts : 7,050
    Windows 10 Pro
       New #2

    Hi duckman289,

    Welcome to the 7forums.

    Because there is a lot of NTFS activity in the stacks in the most recent dumps, I would strongly recommend to test your hard drive.
    NTFS is the file system.
    Code:
    STACK_TEXT:  
fffff880`0318be28 fffff800`02af2024 : 00000000`00000050 fffff8a0`036bd000 00000000`00000001 fffff880`0318bf90 : nt!KeBugCheckEx
fffff880`0318be30 fffff800`02a6f7ee : 00000000`00000001 fffff8a0`036bbd20 fffffa80`04fd3f00 fffff880`0318c240 : nt! ?? ::FNODOBFM::`string'+0x427f7
fffff880`0318bf90 fffff880`012553e4 : fffff880`013061c6 fffffa80`00000001 00000000`00000060 fffff8a0`00010000 : nt!KiPageFault+0x16e
fffff880`0318c128 fffff880`013061c6 : fffffa80`00000001 00000000`00000060 fffff8a0`00010000 00000000`000007ff : Ntfs!memcpy+0x154
fffff880`0318c130 fffff880`01301c23 : 00000000`00000001 00000000`00000002 fffff8a0`03f5d140 fffff8a0`03f5daf8 : Ntfs!FindFirstIndexEntry+0x39b
fffff880`0318c1c0 fffff880`012ffd0d : fffffa80`062044a0 fffffa80`0417f680 00000000`00000001 fffff8a0`03f5daf8 : Ntfs!NtfsUpdateFileNameInIndex+0xa3
fffff880`0318c3d0 fffff880`0130150d : 00000000`00000000 fffff800`02c165a0 00000000`00000000 00000000`00004000 : Ntfs!NtfsUpdateFileNameInParent+0xf9
fffff880`0318c570 fffff880`0131ec87 : fffffa80`062044a0 00000000`00000000 fffff8a0`03f5da90 fffff8a0`03f5da90 : Ntfs!NtfsUpdateDuplicateInfo+0x105
fffff880`0318c700 fffff880`013203af : fffff8a0`03f5da90 fffff800`00000000 fffffa80`062044a0 fffffa80`ffffffff : Ntfs!NtfsInitializeSecurity+0x1d3
fffff880`0318c7f0 fffff880`013298ff : fffffa80`062044a0 fffffa80`06462180 fffff8a0`03f5da90 fffffa80`06462180 : Ntfs!NtfsInitializeSecurityFile+0x73
fffff880`0318c850 fffff880`012c5c79 : 00000000`00000000 fffffa80`06355010 00000000`00000001 00000000`00000000 : Ntfs!NtfsMountVolume+0x1686
fffff880`0318cb90 fffff880`0124d51d : 00000000`00000000 00000000`00000000 fffffa80`062044a0 00000000`00000000 : Ntfs!NtfsCommonFileSystemControl+0x59
fffff880`0318cbd0 fffff800`02a7e961 : fffff800`02c16500 fffff800`02d6c800 fffffa80`0417f600 02200000`00000001 : Ntfs!NtfsFspDispatch+0x2ad
fffff880`0318ccb0 fffff800`02d14bc6 : 00000000`00000000 fffffa80`0417f680 00000000`00000080 fffffa80`04150040 : nt!ExpWorkerThread+0x111
fffff880`0318cd40 fffff800`02a4fbc6 : fffff880`02fd3180 fffffa80`0417f680 fffff880`02fddfc0 00830000`20000200 : nt!PspSystemThreadStartup+0x5a
fffff880`0318cd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16



    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check
      My Computer
    Quote Quote

  4. duckman289
    Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Thanks axe........

    When i get home i'll try that and then post an update....
      My Computer
    Quote Quote

  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #4

    Let me know how it goes :)
      My Computer
    Quote Quote

  7. duckman289
    Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       New #5

    Seagate for Dos isn't recognizing the external drive, only my internal drive. Can't run chkdsk because everytime i connect the drive the laptop blue screens.

    Any ideas?
      My Computer
    Quote Quote

  8. axe0
    Posts : 7,050
    Windows 10 Pro
       New #6

    Please check your internal drive too if you haven't.

    Have you tried in safe mode to connect and scan your external hard drive?
    Have you tried to connect the external hard drive to a desktop?
      My Computer
    Quote Quote

  10. duckman289
    Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       New #7

    Don't have a desktop, might have to take it to a friends place for that. I've tried to connect the drive while in safe mode and still get bsod.

    I'll scan my internal drive now...... I'll post again when it's finished.

    Thanks again axe.....
      My Computer
    Quote Quote

  11. axe0
    Posts : 7,050
    Windows 10 Pro
       New #8

    You could also scan the drive via rescue media.
    Have you tried that?
      My Computer
    Quote Quote

  12. duckman289
    Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       New #9

    Tried to use Recuva, but still get bsod about a minute after connecting the drive.... tried safe mode, same problem.

    Going to my mate's place on friday, i'll take the drive there and remove the case enclosure and connect it that way..... Other than that, i'm stumped.....
      My Computer
    Quote Quote

  13. axe0
    Posts : 7,050
    Windows 10 Pro
       New #10

    Recuva is a program to recover files, right?

    Boot from rescue media, connecties the drive and try to scan it
      My Computer
    Quote Quote

 
Page 1 of 2 12 LastLast

  Related Discussions
Hello, When attempting to back up files to my new external drive, the drive was not recognized by my computer. After reading other threads, I was able to assign a drive letter via disk management and run a backup. My question is, do I need to go thru this exercise EVERY time I plug in the...
Hi all, I was hoping someone could help remedy this nasty BSOD I get everytime I try insert my Seagate External Hard Drive into the USB port. Thanks in advance for anyone that;d like to take a swing at this problem.
Hi, When I switched my Laptop on yesterday the nice Seagate Icon for my external backup hard drive had vanished but has been replaced by a dull looking generic Windows page icon ? This external backup drive is the K:\ drive on my system. I surfed google yesterday trying to find some advice...
I have windows 7 home 64bit. I have Seagate NAS 110. every time i'm trying to connect to share drive/folders it keep telling me Logon failure: unknow user name or bad password. What is the Next Step that i can do.
I'm having trouble getting Windows 7 x86 RC Build 7100 to recognize my Seagate 3.5" External Hard Drive 500GB (Model ST305004EXA101-RK). It is connected through a USB 2.0 port on my Asus K8V SE Motherboard - running an AMD Athlon 64 3000+ (2.0 GHz) and 1 GB of RAM. Currently, this hard drive...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 15:41.
Find Us