BSOD, perhaps with WMI? Sleep {Please Help}


  1. Posts : 2
    Windows 7 Home Premium 64 Bit
       #1

    BSOD, perhaps with WMI? Sleep {Please Help}


    When ever I take a break from my computer, and I come back my computer components are turned off. When I move the mouse everything comes back on, but I get a notification about a blue screen error. I did some debugging from the dump file and these were the results.

    Microsoft (R) Windows Debugger Version 6.3.9600.17336 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\100615-14601-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    WARNING: Whitespace at end of path element
    Error: Empty Path.
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols

    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.18933.amd64fre.win7sp1_gdr.150715-0600
    Machine Name:
    Kernel base = 0xfffff800`02e4a000 PsLoadedModuleList = 0xfffff800`03091730
    Debug session time: Tue Oct 6 18:12:13.682 2015 (UTC - 7:00)
    System Uptime: 0 days 2:15:33.461
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...............................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck F4, {3, fffffa800f6d4060, fffffa800f6d4340, fffff800031c1e70}

    ----- ETW minidump data unavailable-----
    Probably caused by : wininit.exe

    Followup: MachineOwner
    ---------

    4: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa800f6d4060, Terminating object
    Arg3: fffffa800f6d4340, Process image file name
    Arg4: fffff800031c1e70, Explanatory message (ascii)

    Debugging Details:
    ------------------

    ----- ETW minidump data unavailable-----

    PROCESS_OBJECT: fffffa800f6d4060

    IMAGE_NAME: wininit.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    MODULE_NAME: wininit

    FAULTING_MODULE: 0000000000000000

    PROCESS_NAME: wininit.exe

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    BUGCHECK_STR: 0xF4_c0000005

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

    CURRENT_IRQL: 0

    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

    STACK_TEXT:
    fffff880`061cce38 fffff800`03253cb2 : 00000000`000000f4 00000000`00000003 fffffa80`0f6d4060 fffffa80`0f6d4340 : nt!KeBugCheckEx
    fffff880`061cce40 fffff800`0320ad8b : ffffffff`ffffffff fffffa80`10473b50 fffffa80`0f6d4060 fffffa80`0f6d4060 : nt!PspCatchCriticalBreak+0x92
    fffff880`061cce80 fffff800`03175484 : ffffffff`ffffffff 00000000`00000001 fffffa80`0f6d4060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x29ce6
    fffff880`061cced0 fffff800`02ebc853 : fffffa80`0f6d4060 fffff800`c0000005 fffffa80`10473b50 00000000`00aa0900 : nt!NtTerminateProcess+0xf4
    fffff880`061ccf50 fffff800`02eb8e10 : fffff800`02f3e929 fffff880`061cda38 fffff880`061cd790 fffff880`061cdae0 : nt!KiSystemServiceCopyEnd+0x13
    fffff880`061cd0e8 fffff800`02f3e929 : fffff880`061cda38 fffff880`061cd790 fffff880`061cdae0 00000000`00aa2410 : nt!KiServiceLinkage
    fffff880`061cd0f0 fffff800`02ebcc42 : fffff880`061cda38 00000000`0000aab7 fffff880`061cdae0 00000000`00aa1ee8 : nt! ?? ::FNODOBFM::`string'+0x48074
    fffff880`061cd900 fffff800`02ebb7ba : 00000000`00000001 00000000`00aa0ff8 00000000`775d0101 00000000`0000aab7 : nt!KiExceptionDispatch+0xc2
    fffff880`061cdae0 00000000`774c8805 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
    00000000`00aa1000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x774c8805


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    IMAGE_VERSION:

    FAILURE_BUCKET_ID: X64_0xF4_c0000005_IMAGE_wininit.exe

    BUCKET_ID: X64_0xF4_c0000005_IMAGE_wininit.exe

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:x64_0xf4_c0000005_image_wininit.exe

    FAILURE_ID_HASH: {a2dbcacb-935a-5ba8-e51d-9f8a30f04f43}

    Followup: MachineOwner
    ---------

    4: kd> lmvm wininit
    start end module name
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi starshield10,

    Welcome to the 10forums.

    Please read BSOD Posting Instructions and How to upload files.

    Please download and install Malwarebytes free (Uncheck trial version in the installation process)
    Please run a threat scan with Malwarebytes, a full scan with your AV, scan your system with Adwcleaner and Kaspersky TTDSKiller.
    This crash might be caused by malware.
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #3

    I've already ran a scan with Malwarebytes and Microsoft Security Essentials. Neither of them possessed results of any sort of Malware/Trojan/Virus/Spyware. The crash results I posted were from a software by the name of WinDbg. My computer was only recently built, it's custom. The BSOD always occurs when I am away from my computer and while its in sleep mode; maybe that has something to do with it? Thanks and I hope this comment provides better insight for you.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    starshield10 said:
    I've already ran a scan with Malwarebytes and Microsoft Security Essentials. Neither of them possessed results of any sort of Malware/Trojan/Virus/Spyware. The crash results I posted were from a software by the name of WinDbg. My computer was only recently built, it's custom. The BSOD always occurs when I am away from my computer and while its in sleep mode; maybe that has something to do with it? Thanks and I hope this comment provides better insight for you.
    Please put the output in code tags


    Please read the instructions and upload the zip file.
      My Computer


 

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