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Windows 7: BSOD playing World of Warcraft or Watch Youtube HD Videos

08 Oct 2015   #1

Windows 7 Ultimate 64Bit SP1
BSOD playing World of Warcraft or Watch Youtube HD Videos

Hello everyone,

first of all, my school English is not the best

In the last few weeks i have serval BSOD. 95% by playing World of WarCraft 5% by watching HD YouTube Videos.
I tried to locate the Problem. I have change the Graphic Card to an old Nvidia 8800 GTS and tried to change the Power Supply. Deactivate the Hardware Acceleration in Firefox. Also I reinstall Windows complete new. Update Windows and all Drivers. But the BSOD are still there. Some Days no BSOD. Another Day 3 times in a few hours

Here are some Information from WhoCrashed:

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Thu 08.10.2015 08:05:42 GMT your computer crashed
crash dump file: C:\Windows\Minidump\100815-9469-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
The information from DM Log Collector:


I hope someone has an idea and can help me.


My System SpecsSystem Spec
09 Oct 2015   #2

Windows 10 Pro

Hi Avatarius,

Welcome to the 7forums.

Please check {windows partition}\windows\minidump and check if there are any dump files saved.
The zip is empty of dump files.
Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial
My System SpecsSystem Spec
10 Oct 2015   #3

Windows 7 Ultimate 64Bit SP1

A minidump file is present. And my pc is configured for small dump files. But I can not copy or zip as the read-only folder. I am logged in as administrator and tried to cancel the write protection in order to send you the minidump.
All tutorials I've found so far to the write protection only temporarily set aside have not been working.
At the same time I have again changed the video card and the power supply to an older model. Since after all day no more BSOD.
Maybe you have an idea to let you get the minidump?
Thank you
My System SpecsSystem Spec

10 Oct 2015   #4

Windows 10 Pro

Right click the minidump folder > properties.
Go to the tab 'Security' and click the option advanced in the bottom.
You might need to take ownership from the folder which you can do in the advanced options from the security.
My System SpecsSystem Spec
10 Oct 2015   #5

Windows 7 Ultimate 64Bit SP1

I tried to pick up now 5 guides the write protection. None worked until now. I spend it on first.
I look how does the old hardware. Tomorrow I will then install the new power supply and see if it is stable. If so, then it will be up to the graphics card or the driver for it.
Thank you first
My System SpecsSystem Spec

 BSOD playing World of Warcraft or Watch Youtube HD Videos

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