BSOD while looking netflix


  1. Hermios
    Posts : 2
    Windows 7 Ultimate x64
       New #1

    BSOD while looking netflix


    Hi
    I made so modifications in my computer : I added an intern HDD (It was external before, but the block was broken), I added a NAS and some softs.
    Now, I can't look a film on netflix, after some minutes (about 10), the system crashes with BSOD.
    I tried to stop each not mandatory process (including those that I installed this afternoon), without change. So, it could come from the HDD that I installed internally, but it would be surprising.
    Well, attached, there are the minidump as required in the posting instructions.
    Please help!

    Thanks

    Niko
      My Computer
    Quote Quote

  3. axe0
    Posts : 7,050
    Windows 10 Pro
       New #2

    Hi Hermios,

    Welcome to the 7forums.

    Please remove items from the startup
    How to remove items from startup - Windows 7 Help Forums
    These programs could interfere with the boot process giving you trouble and increase the boot speed.

    The crashes are 0x116(VIDEO_TDR_ERROR) which are related to the GPU.
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia
      My Computer
    Quote Quote

  4. Hermios
    Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Hi axe0
    Well, it seems that it works. I however had a black screen, but it could be the screensaver, this happens sometimes. Thanks a lot for the help
      My Computer
    Quote Quote

  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #4

    You're welcome :)

    If any BSOD occurs within the next few days, please let me know.
      My Computer
    Quote Quote

 

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