BSOD watching amazon prime video


  1. Purpled
    Posts : 2
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       New #1

    BSOD watching amazon prime video


    While watching amazon prime video I'm getting the BSOD. If anyone can help it would be appreciated. Below is the windows log of what happened and the DM log collector is running right now. I will post the attachment when it is finished. (Update- DM Log now attached)

    Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional information about the problem: BCCode: 109 BCP1: A3A039D898C7B712 BCP2: B3B7465EEB45864C BCP3: FFFFF80002A1DD5C BCP4: 0000000000000001 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\101015-24585-01.dmp C:\Users\WinDoWS\AppData\Local\Temp\WER-59607-0.sysdata.xml
    Last edited by Purpled; 10 Oct 2015 at 16:56. Reason: add attachment
      My Computer
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  3. axe0
    Posts : 7,050
    Windows 10 Pro
       New #2

    Hi Purpled,

    Welcome to the 7forums.

    Please read BSOD Posting Instructions & How to upload files

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

    Last edited by axe0; 10 Oct 2015 at 16:58. Reason: added user cp part
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  4. Purpled
    Posts : 2
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #3

    System info has been updated.
      My Computer
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