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Spontaneous BSOD on fresh install Win7 Ult. Need help diagnosing.
Hello,
Im in need of any help with diagnosing this blue screen which happens frequently while using the PC, making computer use impossible.
Willing to follow any instructions.
It occurs on a new installation of Windows 7 Ultimate. (64-bit)
Pc Specs :
Motherboard - Gigabyte X58A-UD3RCpu - i7 975
(3x2GB) 6GB Memory
Nvidia GeForce 8800 GTS
I ran verifier.exe in order to find out if it is a driver problem however the minidump did not point out any driver or at least not one that I am aware of.
Minidump Reads as follows :
Followup: MachineOwnerCUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR: 0x1E
PROCESS_NAME: svchost.exe
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
DPC_STACK_BASE: FFFFF88003446FB0
EXCEPTION_RECORD: fffff88003446558 -- (.exr 0xfffff88003446558)
ExceptionAddress: fffff80002ca0671 (nt!KiTimerWaitTest+0x0000000000000171)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: ffffffffffffffff
Parameter[1]: 0000000000000000
Attempt to unknown address 0000000000000000
TRAP_FRAME: fffff88003446600 -- (.trap 0xfffff88003446600)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000003 rbx=0000000000000000 rcx=fffffa8004f43390
rdx=0000000000000102 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ca0671 rsp=fffff88003446790 rbp=fffdfa8004f433b8
r8=fffff880009b4301 r9=0000000000000002 r10=00000000000000d9
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po cy
nt!KiTimerWaitTest+0x171:
fffff800`02ca0671 488b6d00 mov rbp,qword ptr [rbp] ss:fffdfa80`04f433b8=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002c8f6be to fffff80002c97cd0
STACK_TEXT:
fffff880`03445638 fffff800`02c8f6be : 00000000`00000000 fffff880`01b3a325 fffff880`03445db0 fffff800`02cc3890 : nt!KeBugCheck
fffff880`03445640 fffff800`02cc355d : fffff800`02e9e968 fffff800`02ddbcbc fffff800`02c18000 fffff880`03446558 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`03445670 fffff800`02cc2335 : fffff800`02ddf028 fffff880`034456e8 fffff880`03446558 fffff800`02c18000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`034456a0 fffff800`02cd33b1 : fffff880`03446558 fffff880`03445db0 fffff880`00000000 fffffa80`04f433b0 : nt!RtlDispatchException+0x415
fffff880`03445d80 fffff800`02c97382 : fffff880`03446558 fffffa80`04f433b8 fffff880`03446600 00000000`00000000 : nt!KiDispatchException+0x135
fffff880`03446420 fffff800`02c95b52 : 00000000`40510088 00000000`00022f60 fffffa80`06521d30 fffff880`01b60077 : nt!KiExceptionDispatch+0xc2
fffff880`03446600 fffff800`02ca0671 : fffff800`02e0ae80 fffffa80`0ad67b60 00000000`00000000 00000000`000000ff : nt!KiStackFault+0x112
fffff880`03446790 fffff800`02ca349d : fffffa80`04f433b0 fffffa80`0ad67c68 fffffa80`0ad67c68 00000000`00000102 : nt!KiTimerWaitTest+0x171
fffff880`03446810 fffff800`02ca33de : 00000003`53d18c2c fffff880`03446e88 00000000`000165d9 fffff880`009b60a8 : nt!KiProcessExpiredTimerList+0x6d
fffff880`03446e60 fffff800`02ca31c7 : fffff880`009b21c1 fffff880`000165d9 00000000`00000000 00000000`000000d9 : nt!KiTimerExpiration+0x1be
fffff880`03446f00 fffff800`02c9a765 : 537e537e`87158715 fffffa80`0b2ba950 00000000`00000000 fffff800`02dafb90 : nt!KiRetireDpcList+0x277
fffff880`03446fb0 fffff800`02c9a57c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxRetireDpcList+0x5
fffff880`081f0be0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiKernelCalloutExceptionHandler+e
fffff800`02c8f6be 90 nop
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!KiKernelCalloutExceptionHandler+e
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4d9fdd5b
IMAGE_VERSION: 6.1.7601.17592
FAILURE_BUCKET_ID: X64_0x1E_VRF_nt!KiKernelCalloutExceptionHandler+e
BUCKET_ID: X64_0x1E_VRF_nt!KiKernelCalloutExceptionHandler+e
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0x1e_vrf_nt!kikernelcalloutexceptionhandler+e
FAILURE_ID_HASH: {13fe1f26-cc8c-d756-90f6-83c69c45c300}
Thank you for your help ,
Fred
Last edited by fred76; 11 Oct 2015 at 22:14. Reason: Added DM Log collector .zip
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