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Windows 7: Bluescreen - windows has recovered from an unexepected shut down

12 Oct 2015   #1

windows 7 ultimate x32
Bluescreen - windows has recovered from an unexepected shut down

Files that help describe the problem:

My System SpecsSystem Spec
12 Oct 2015   #2

Windows 10 Pro

Hi lindi,

Welcome to the 7forums.

Please visit Windows Update and install every update available, it may take a couple of times to get them all.

Please remove/reinstall Google Chrome.
A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 00000003, Process
Arg2: 8646f540, Terminating object
Arg3: 8646f6ac, Process image file name
Arg4: 82a68cf0, Explanatory message (ascii)

Debugging Details:

----- ETW minidump data unavailable-----



IMAGE_NAME:  Google Update 


MODULE_NAME: Google Update 


PROCESS_NAME:  csrss.exe

BUGCHECK_STR:  0xF4_csrss.exe




ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER:  from 82b2e067 to 8292df20

82533c9c 82b2e067 000000f4 00000003 8646f540 nt!KeBugCheckEx+0x1e
82533cc0 82aabc1e 82a68cf0 8646f6ac 8646f7b0 nt!PspCatchCriticalBreak+0x71
82533cf0 82aabb61 8646f540 85f35030 40010004 nt!PspTerminateAllThreads+0x2d
82533d24 8288d1ea 00000368 40010004 00e9fba0 nt!NtTerminateProcess+0x1a2
82533d24 76fe70b4 00000368 40010004 00e9fba0 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
00e9fba0 00000000 00000000 00000000 00000000 0x76fe70b4


FOLLOWUP_NAME:  MachineOwner


FAILURE_BUCKET_ID:  0xF4_csrss.exe_IMAGE_Google_Update_

BUCKET_ID:  0xF4_csrss.exe_IMAGE_Google_Update_


FAILURE_ID_HASH_STRING:  km:0xf4_csrss.exe_image_google_update_

FAILURE_ID_HASH:  {1cc3f14c-3fbc-7413-b742-1fac7aff8b5d}

Followup: MachineOwner
My System SpecsSystem Spec

 Bluescreen - windows has recovered from an unexepected shut down

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