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Windows 7: BSOD ntoskrnl.exe

15 Oct 2015   #1

Windows 7 x64 Home Premium
BSOD ntoskrnl.exe

Here are the dump files, I am not to sure how to recreate the problem, the only thing I know is that:
Windows starts to freeze, take a long time to move/copy files.
Couple minutes later, computer crashes and gets BSOD.

My System SpecsSystem Spec
16 Oct 2015   #2

Windows 7 x64 Home Premium

beep boop, if you've read this and attempted to read the dump files, thank you.
My System SpecsSystem Spec
16 Oct 2015   #3

Windows 10 Pro

Hi dunliku,

Welcome to the 7forums.

There is an Input/Output error meaning the data can't be read from the hard drive.
Please test your hard drives with SeaTools and chkdsk for SSD's.

BSOD ntoskrnl.exe Diagnostics Test BSOD ntoskrnl.exe

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.

Run chkdsk Disk Check
A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 0000000000000003, Process
Arg2: fffffa800f40fb10, Terminating object
Arg3: fffffa800f40fdf0, Process image file name
Arg4: fffff800031c4e70, Explanatory message (ascii)

Debugging Details:

----- ETW minidump data unavailable-----

PROCESS_OBJECT: fffffa800f40fb10

IMAGE_NAME:  csrss.exe



FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.





ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

fffff880`086dae38 fffff800`03256cb2 : 00000000`000000f4 00000000`00000003 fffffa80`0f40fb10 fffffa80`0f40fdf0 : nt!KeBugCheckEx
fffff880`086dae40 fffff800`0320dd8b : ffffffff`ffffffff fffffa80`0f57b060 fffffa80`0f40fb10 fffffa80`0f40fb10 : nt!PspCatchCriticalBreak+0x92
fffff880`086dae80 fffff800`03178484 : ffffffff`ffffffff 00000000`00000001 fffffa80`0f40fb10 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x29ce6
fffff880`086daed0 fffff800`02ebf853 : fffffa80`0f40fb10 fffff800`c0000006 fffffa80`0f57b060 00000000`02bd0c80 : nt!NtTerminateProcess+0xf4
fffff880`086daf50 fffff800`02ebbe10 : fffff800`02f41929 fffff880`086dba38 fffff880`086db790 fffff880`086dbae0 : nt!KiSystemServiceCopyEnd+0x13
fffff880`086db0e8 fffff800`02f41929 : fffff880`086dba38 fffff880`086db790 fffff880`086dbae0 00000000`02bd1990 : nt!KiServiceLinkage
fffff880`086db0f0 fffff800`02ebfc42 : fffff880`086dba38 00000000`000713b8 fffff880`086dbae0 00000000`02bd1468 : nt! ?? ::FNODOBFM::`string'+0x48074
fffff880`086db900 fffff800`02ebe7ba : 00000000`00000000 00000000`77958af4 00000000`00000001 00000000`000713b8 : nt!KiExceptionDispatch+0xc2
fffff880`086dbae0 00000000`779e8f72 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`02bd13b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x779e8f72


FOLLOWUP_NAME:  MachineOwner



BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe


FAILURE_ID_HASH_STRING:  km:x64_0xf4_ioerr_image_csrss.exe

FAILURE_ID_HASH:  {183378f4-a174-8cab-8ad7-e5d860a58439}

Followup: MachineOwner
My System SpecsSystem Spec

17 Oct 2015   #4

Windows 7 x64 Home Premium

I managed to perform a long generic test for my harddrives, and both of them passed the test with 99% (i dont know why the wd hard drive doesnt show the percentage)
I will do a chkdsk for the ssd tonight, and post the results.
My System SpecsSystem Spec
17 Oct 2015   #5

Windows 7 x64 Home Premium

Okay, well I got another bsod, then my computer wasn't able to start up windows (I believe i got a black screen of death). I ran it into safe mode, got into it. Tried to run regularly, which took a bit longer then usual. Now, my HDD is not read by the computer. My guess would be that the HDD is corrupted or broken in some way, even though the test showed nothing. Here is the newest BSOD.
My System SpecsSystem Spec
17 Oct 2015   #6

Windows 10 Pro

It is the Intel Rapid Storage Technology this time.
Please check Intel for driver updates if you are using RAID.
If you are not using RAID, you can remove the software.
0: kd> lmvm iaStorA
start             end                 module name
fffff880`010c6000 fffff880`01389000   iaStorA  T (no symbols)           
    Loaded symbol image file: iaStorA.sys
    Image path: iaStorA.sys
    Image name: iaStorA.sys
    Timestamp:        Fri Apr 04 01:00:05 2014 (533DE7F5)
    CheckSum:         000ABC34
    ImageSize:        002C3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
17 Oct 2015   #7

Windows 7 x64 Home Premium

Is it possible that the original problem from the start of why the hard drive couldn't be read related to Intel Rapid Storage Technology?
My System SpecsSystem Spec
17 Oct 2015   #8

Windows 10 Pro

I am certainly not an expert with this driver and hard drives, so I cannot really say if it is or is not.
My System SpecsSystem Spec
17 Oct 2015   #9

Windows 7 x64 Home Premium

Okay, well I'm going to try to remove IRST, and try the computer with the SSD installed. Then, if nothing goes wrong, I will install the HDD.
My System SpecsSystem Spec
17 Oct 2015   #10

Windows 7 x64 Home Premium

And I got a BSOD right after windows got to the desktop with the HDD installed and IRST uninstalled.
Here you go, and thank you for assisting.
My System SpecsSystem Spec

 BSOD ntoskrnl.exe

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