BSOD few seconds after a game crashes to windows

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  1. Posts : 9
    Win 7 Professional, service pack 1, 64 bit
       #1

    BSOD few seconds after a game crashes to windows


    While playing Skyrim or World of Warships (does not happen with Darkes Dungeon or normal work on the laptop), the game crashes after a various time to windows. Then after a while (seconds or tenths of seconds) I get the BSOD with "STOP: 0000007A " message. A few times, I managed to restart the computer before I got the BSOD.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi vzteklina,

    Welcome to the 7forums.

    There is an Input/Output error with the hard drive, meaning the data can't be read from it.
    Please test your hard drive



    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Code:
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa800bb1fb10, Terminating object
    Arg3: fffffa800bb1fdf0, Process image file name
    Arg4: fffff800031d7f80, Explanatory message (ascii)
    
    Debugging Details:
    ------------------
    
    ----- ETW minidump data unavailable-----
    
    PROCESS_OBJECT: fffffa800bb1fb10
    
    IMAGE_NAME:  csrss.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: csrss
    
    FAULTING_MODULE: 0000000000000000 
    
    PROCESS_NAME:  csrss.exe
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    
    BUGCHECK_STR:  0xF4_IOERR
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    STACK_TEXT:  
    fffff880`02b869c8 fffff800`03267202 : 00000000`000000f4 00000000`00000003 fffffa80`0bb1fb10 fffffa80`0bb1fdf0 : nt!KeBugCheckEx
    fffff880`02b869d0 fffff800`0318cc3b : ffffffff`ffffffff fffffa80`0bd0e4d0 fffffa80`0bb1fb10 fffffa80`0bb1fb10 : nt!PspCatchCriticalBreak+0x92
    fffff880`02b86a10 fffff800`031897e4 : ffffffff`ffffffff 00000000`00000001 fffffa80`0bb1fb10 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x29cb6
    fffff880`02b86a60 fffff800`02ed0493 : fffffa80`0bb1fb10 fffff880`c0000006 fffffa80`0bd0e4d0 fffffa80`0cb08b50 : nt!NtTerminateProcess+0xf4
    fffff880`02b86ae0 00000000`4989019a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0129e478 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x4989019a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
    
    BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0xf4_ioerr_image_csrss.exe
    
    FAILURE_ID_HASH:  {183378f4-a174-8cab-8ad7-e5d860a58439}
    
    Followup: MachineOwner
    Last edited by axe0; 17 Oct 2015 at 06:45. Reason: Added Daemon tools part
      My Computer


  3. Posts : 9
    Win 7 Professional, service pack 1, 64 bit
    Thread Starter
       #3

    Thanks! Will do.
      My Computer


  4. Posts : 9
    Win 7 Professional, service pack 1, 64 bit
    Thread Starter
       #4

    Well, as I have to use the DOS version of Seatools, I have to perform a lot of stuff to make that work and I dont have the capacity right now. Bu I have Crystal Disk Info installed. Could that provide any help?
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #5

    Not sure, I don't really trust it because of personal experience.
      My Computer


  6. Posts : 9
    Win 7 Professional, service pack 1, 64 bit
    Thread Starter
       #6

    I ran the sea tool both for win and for DOS and in each case it did not see my disk. I dont have the option in BIOS to change the SATA setting if I were using AHCI (I dont know if I do, I cant find a way how to get this information). So seatool no success.
    I ran checkdisk, but it didnt stop the crashes and if there is some log or summary from the check, i dont know where to find that.
    Do I have any other options?
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #7
      My Computer


  8. Posts : 9
    Win 7 Professional, service pack 1, 64 bit
    Thread Starter
       #8

    OK, I got to the disk check log, but it is in Czech, so probably no reason to post anything out of it here. What should I be looking for? I went through the log and did not find anything suggesting that there is a problem.
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #9

    The important part is if chkdsk found bad sectors
      My Computer


  10. Posts : 9
    Win 7 Professional, service pack 1, 64 bit
    Thread Starter
       #10

    In the report it says "0 kB in bad sectors" so probably did not find any.
      My Computer


 
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