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Windows 7: BSOD few seconds after a game crashes to windows

17 Oct 2015   #1

Win 7 Professional, service pack 1, 64 bit
BSOD few seconds after a game crashes to windows

While playing Skyrim or World of Warships (does not happen with Darkes Dungeon or normal work on the laptop), the game crashes after a various time to windows. Then after a while (seconds or tenths of seconds) I get the BSOD with "STOP: 0000007A " message. A few times, I managed to restart the computer before I got the BSOD.

My System SpecsSystem Spec
17 Oct 2015   #2

Windows 10 Pro

Hi vzteklina,

Welcome to the 7forums.

There is an Input/Output error with the hard drive, meaning the data can't be read from it.
Please test your hard drive

BSOD few seconds after a game crashes to windows Diagnostics Test BSOD few seconds after a game crashes to windows

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.

Run chkdsk Disk Check

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.
  1. Uninstall Daemon Tools
  2. Download the SPTD standalone installer and follow these steps:
    • Double click the executable to open it
    • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 0000000000000003, Process
Arg2: fffffa800bb1fb10, Terminating object
Arg3: fffffa800bb1fdf0, Process image file name
Arg4: fffff800031d7f80, Explanatory message (ascii)

Debugging Details:

----- ETW minidump data unavailable-----

PROCESS_OBJECT: fffffa800bb1fb10

IMAGE_NAME:  csrss.exe



FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.





ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

fffff880`02b869c8 fffff800`03267202 : 00000000`000000f4 00000000`00000003 fffffa80`0bb1fb10 fffffa80`0bb1fdf0 : nt!KeBugCheckEx
fffff880`02b869d0 fffff800`0318cc3b : ffffffff`ffffffff fffffa80`0bd0e4d0 fffffa80`0bb1fb10 fffffa80`0bb1fb10 : nt!PspCatchCriticalBreak+0x92
fffff880`02b86a10 fffff800`031897e4 : ffffffff`ffffffff 00000000`00000001 fffffa80`0bb1fb10 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x29cb6
fffff880`02b86a60 fffff800`02ed0493 : fffffa80`0bb1fb10 fffff880`c0000006 fffffa80`0bd0e4d0 fffffa80`0cb08b50 : nt!NtTerminateProcess+0xf4
fffff880`02b86ae0 00000000`4989019a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0129e478 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x4989019a


FOLLOWUP_NAME:  MachineOwner



BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe


FAILURE_ID_HASH_STRING:  km:x64_0xf4_ioerr_image_csrss.exe

FAILURE_ID_HASH:  {183378f4-a174-8cab-8ad7-e5d860a58439}

Followup: MachineOwner
My System SpecsSystem Spec
17 Oct 2015   #3

Win 7 Professional, service pack 1, 64 bit

Thanks! Will do.
My System SpecsSystem Spec

17 Oct 2015   #4

Win 7 Professional, service pack 1, 64 bit

Well, as I have to use the DOS version of Seatools, I have to perform a lot of stuff to make that work and I dont have the capacity right now. Bu I have Crystal Disk Info installed. Could that provide any help?
My System SpecsSystem Spec
17 Oct 2015   #5

Windows 10 Pro

Not sure, I don't really trust it because of personal experience.
My System SpecsSystem Spec
21 Oct 2015   #6

Win 7 Professional, service pack 1, 64 bit

I ran the sea tool both for win and for DOS and in each case it did not see my disk. I dont have the option in BIOS to change the SATA setting if I were using AHCI (I dont know if I do, I cant find a way how to get this information). So seatool no success.
I ran checkdisk, but it didnt stop the crashes and if there is some log or summary from the check, i dont know where to find that.
Do I have any other options?
My System SpecsSystem Spec
21 Oct 2015   #7

Windows 10 Pro

My System SpecsSystem Spec
22 Oct 2015   #8

Win 7 Professional, service pack 1, 64 bit

OK, I got to the disk check log, but it is in Czech, so probably no reason to post anything out of it here. What should I be looking for? I went through the log and did not find anything suggesting that there is a problem.
My System SpecsSystem Spec
22 Oct 2015   #9

Windows 10 Pro

The important part is if chkdsk found bad sectors
My System SpecsSystem Spec
22 Oct 2015   #10

Win 7 Professional, service pack 1, 64 bit

In the report it says "0 kB in bad sectors" so probably did not find any.
My System SpecsSystem Spec

 BSOD few seconds after a game crashes to windows

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