BSOD win7 64 after long sleep caused by dxgkrnl.sys


  1. Posts : 2
    Windows 7 Home 64bit
       #1

    BSOD win7 64 after long sleep caused by dxgkrnl.sys


    Hi Guys ,
    I have been battling this issue for over 6M reading many posts and suggestion and went through updating my graphics drivers and then moving back to old ones then back to newest .
    The strange thing is that it only happened after long sleeps (over 4-8 hours) .
    It never happens in any other case only after resuming the computer from a long sleep .
    I am attaching the files as stated in the rules .
    Your help would be MOST appreciated!

    Win7 64 , 16GB RAM , i7 3.4Ghz

    Moris
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi moriszen,

    Welcome to the 7forums.

    The 0x116(VIDEO_TDR_FAILURE) is a graphics problems.
    It means that the graphics drivers couldn't respond within a certain time amount.

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD




    Diagnostic test

     GPU TEST


    Run Furmark to test your GPU. Furmark tutorial

       Note
    Run Furmark for around 30 minutes


       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
      My Computer


  3. Posts : 2
    Windows 7 Home 64bit
    Thread Starter
       #3

    Thanks for the attempt to help - I did everything you recommended but after 4-5 days the BSOD returned . same error .
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    What are the temps when the GPU is idle and under load?

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU and cooling system.
    How to fill in your system specs:

      My Computer


 

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