BSOD STOP 0x00000124 caused by ntoskrnl.exe

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  1. Posts : 21
    Windows 7 Ultimate x64
       #1

    BSOD STOP 0x00000124 caused by ntoskrnl.exe


    Hello, I have been having a BSOD problem for a while now and i have figured out it is caused by ntoskrnl.exe. This BSOD has been going on since April when I built my PC. I have already completely replaced my RAM, done a full virus scan, and checked to make sure there are no overclocks on any hardware. It usually happens when gaming, but sometimes it will happen randomly (like when web browsing and other applications). Please help.

    Thanks!
      My Computer


  2. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #2

    Has another BSOD, same error code, this time while on reddit.
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3

    Hi MattTG12,

    Please remove Advanced SystemCare 8 and MSI Afterburner, these software are known for causing BSOD's.

       Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 2, please remove them as it may cause trouble.


    There is everytime a generic data write error in the level 0 cache, meaning something tries to write corrupted data to the CPU.
    Please follow instructions below for troubleshooting the hardware as the 0x124 is usually caused by hardware, although it could also being caused by driver problems, the BIOS, overclocking and in rare cases software.
    Please check for BIOS updates, yours is dating from 2013 and there are newer versions available.



    STOP 0x124 Troubleshooting

    Read carefully before proceeding.



       Warning
    If you're overclocking your system, revert back to stock clocks now.

       Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE

     CPU TEST


    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 7 Help Forums

       Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    TWO

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Help Forums

       Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    THREE

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools - HDD test - Windows 7 Help Forums

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Chkdsk - HDD Test - Windows 7 Help Forums




    FOUR

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 7 Help Forums

       Note
    Run Furmark for around 30 minutes.

       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

    Code:
    0: kd> !errrec fffffa800fee85f8\
    ===============================================================================
    Common Platform Error Record @ fffffa800fee85f8
    -------------------------------------------------------------------------------
    Record Id     : 01d109b72479f2e3
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 10/18/2015 15:10:37 (UTC)
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800fee8678
    Section       @ fffffa800fee8750
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000002
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800fee86c0
    Section       @ fffffa800fee8810
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000002
    CPU Id        : c3 06 03 00 00 08 10 02 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa800fee8810
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800fee8708
    Section       @ fffffa800fee8890
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL0_WR_ERR (Proc 1 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x0000000417866d00
      Misc.       : 0x0000000000000086
      My Computer


  4. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Thanks for responding axe0, I did what you asked

    Uninstalled MSI Afterburner and Advanced SystemCare 8, had a BSOD installing Seatools.

    After that I ran Furmark for 20 minutes, no BSOD.

    Ran Prime95, no BSOD

    Ran Seatools, no errors and no BSOD

    Decided to play Cities: Skylines, BSOD while loading.

    I'm going to run Memtest overnight, but there should be no errors since I completely replaced my RAM back in July.

    Minidumps below
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #5

    The newest dumps are having the same problem, but the cause is unknown with this kind of crashes.
      My Computer


  6. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #6

    I did check it in BlueScreenView and it says the cause is ntoskrnl.exe.

    Is there a way to fix this?
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #7

    The Windows file is blamed because it is the last active, the main problem with such programs.
    If there is no other file to blame, the ntoskrnl.exe file is the one blamed, but I have never seen this one as the real cause for 2 main reasons:
    • You would have much more problems
    • With bad luck you wouldn't be able to boot as this file is used in the boot process
      My Computer


  8. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #8

    So, what steps should I take or should I just do a repair install?
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #9

    Please try following my instructions.

    That file is NOT actually the cause, it is blamed because it is the last file active at that moment.
    There are so many BSOD's where that file is blamed but drivers from other software are the actual cause.
      My Computer


  10. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #10

    Sorry for the delay, been really busy.

    Ran Memtest for 13 passes and had no errors

    Had a BSOD playing Shadow of Mordor

    Files Below
      My Computer


 
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