BSOD while laptop is idle

Page 1 of 2 12 LastLast

  1. Posts : 12
    Windows 7 home premium 64bit
       #1

    BSOD while laptop is idle


    Hi all. Was browsing the internet earlier today and got the BSOD. It keeps coming back after around 5 mins of the laptop being turned back on and being left idle. Any help/pointers would be greatly appreciated.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Make sure your dump logging is enabled.

    1. Click Start, point to Settings, and then click Control Panel.
    2. Double-click System.
    3. Click the Advanced tab, and then click Settings under Startup and Recovery.
    4. Check Write an even to the system log, and Automatically restart.
    5. In the Write debugging information list, click Small memory dump (256k).


    Location of Dumps:
    C:\Windows\minidump
      My Computer


  3. Posts : 12
    Windows 7 home premium 64bit
    Thread Starter
       #3

    Thanks for your help. I have done what you said and have uploaded a new zip.
      My Computer


  4. Posts : 12
    Windows 7 home premium 64bit
    Thread Starter
       #4

    Sorry I should of said its the 'IRQL_NOT_LESS_OR_EQUAL' 0x0000000A screen.
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    Do you get BSOD in safe mode?

    Uninstall this software.
    Code:
    Start Menu\Programs\Spybot - Search & Destroy 2	Public:Start Menu\Programs\Spybot - Search & Destroy 2	Public
    Revo Uninstaller:

    Use Revo Uninstaller to uninstall stubborn software.

      My Computer


  6. Posts : 12
    Windows 7 home premium 64bit
    Thread Starter
       #6

    I haven't had any yet on safe mode but I may not of been on there for long enough for it to happen. So I'm guessing spybot is one of the culprits at the moment then? I shall remove it and see what happens. I did get a different BSOD last night as well so I will try and get an updated zip uploaded here. Thanks again.
      My Computer


  7. Posts : 12
    Windows 7 home premium 64bit
    Thread Starter
       #7

    I have uninstalled Spybot now and cleared the registry etc. The laptop has now been on for over an hour and has not crashed in any way or form. Hopefully it will stay like this now. I have used Spybot for a few years now and never had a problem so I will look for a similar program now I think. Thanks very much for your help and hopefully I won't need to return to this thread
      My Computer


  8. Posts : 12
    Windows 7 home premium 64bit
    Thread Starter
       #8

    I spoke too soon! Its come back after my last update.
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    Please follow the instruction on my first post to enable the dumps
      My Computer


  10. Posts : 12
    Windows 7 home premium 64bit
    Thread Starter
       #10

    I have checked and its still set to what you told me to do to enable dumps.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 09:08.
Find Us