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Windows 7: BSOD: System_Service_Exception 0x0000003b

18 Oct 2015   #1

Windows 7 Professional 64 bit
BSOD: System_Service_Exception 0x0000003b

Hello. I've never really had this issue until around 1-3 weeks ago. My system enters the BSOD somewhat randomly. It usually doesn't happen within the first 45 mins of it running. I have excellent ventilation so heat isn't the issue. Most of the time it happens, I tend of have my browser Firefox or Origin running. I recently updated my nividia card with the game ready drivers for the Star Wars BattleFront Beta, I think it began then but I am not sure if it started beforehand. I am not sure where to start diagnosing or what tools to use. Each time I try to get a screenshot it manages to restart before I get a chance . If there's any information needed, please ask.

Thanks for reading and I hope someone would be able to help me resolve this problem. Thank you .

My System SpecsSystem Spec
20 Oct 2015   #2

Windows 10 Pro

Hi Darthwampa,

Welcome to the 7forums.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.
  1. Uninstall Daemon Tools
  2. Download the SPTD standalone installer and follow these steps:
    • Double click the executable to open it
    • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Please remove items from the startup
How to remove items from startup - Windows 7 Help Forums
These programs could interfere with the boot process giving you trouble and increase the boot speed.

Please check {windows partition}\windows\minidump and check if there are any dump files saved.
The zip is empty of dump files.
Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial
My System SpecsSystem Spec

 BSOD: System_Service_Exception 0x0000003b

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