BSOD nvlddmkm.sys Bugcheck code: 0x116

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  1. Tfz
    Posts : 43
    Windows 7 Ultimate x64
       #1

    BSOD nvlddmkm.sys Bugcheck code: 0x116


    Crash dumps are enabled on your computer.

    On Fri 23/10/2015 9:10:36 πμ GMT your computer crashed
    crash dump file: C:\Windows\Minidump\102315-31075-01.dmp
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x833128)
    Bugcheck code: 0x116 (0xFFFFFA801299D4E0, 0xFFFFF880052F5128, 0xFFFFFFFFC000009A, 0x4)
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 353.30
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 353.30
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 353.30 , NVIDIA Corporation).
    Google query: NVIDIA Corporation VIDEO_TDR_ERROR

    Crash dumps using WhoCrashed.

    I have a semi fix on that issue via using Nvidia Inspector.

    I lowered my Shader Clock from 1240Mhz to 875Mhz.
    It helps my computer run for 2-3 days while playing games but then it gets BOSD (Black screen and reset) every 2-3 days.

    Also have added these under Graphics Drivers in regedit.
    TdrDdiDelay value 45
    TdrDelay value 45

    I am looking for a permanent fix. (I want to know if its time to buy a new GPU eventually.)
    I have the laptop for 2 years. I rarely shut it down or restart it even when I am sleeping.(should I start shutting it down every now and then?)

    Thanks for your time.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi Tfz,

    Welcome to the 7forums.

    As this is a 0x116(VIDEO_TDR_ERROR) it is specific to the graphics.
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer.

    Please read BSOD Posting Instructions & How to upload files
      My Computer


  3. Tfz
    Posts : 43
    Windows 7 Ultimate x64
    Thread Starter
       #3

    The GPU is not the same the laptop had at first.

    It is an upgrade , the laptop had an old ATI.
    So I cant install drivers from the manufacturer site. (Dell)
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4
      My Computer


  5. Tfz
    Posts : 43
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Here it is good sir.
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

       Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Identifier, please remove them as it may cause trouble.


    Your manufacturer is Alienware, from what is Dell the manufacturer?
      My Computer


  7. Tfz
    Posts : 43
    Windows 7 Ultimate x64
    Thread Starter
       #7

    The Manufacturer is Alienware , then a computer tech changed the GPU and sold it to me it was shipped to me through Ebay since Alienware hardly comes to Europe especially Greece.

    I was fine playing games for 1 and a half year straight.
    Then BSOD started.
    I found the solution using Nvidia Inspector but its not a permanent solution.

    I dont think I have drivers istalled using Driver Identifier.
    I have the latest Nvidia driver installed. (I changed the txts. inside thought because I had the common issue when the Nvidia Installer cant identify the card so thats how I installed them.)

    -Changing drivers wont solve the issue I ve tried multiple times so dont suggest that please-
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    Are the latest drivers first removed with DDU and then reinstalled?
      My Computer


  9. Tfz
    Posts : 43
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Yes I have like formatted the Laptop 3 times, twice done by Computer Tech here in Greece, I have went to 4 techinicians here and none could solve the problem with the BSOD, most told me to buy a new GPU though. It is really complicated. I might need a programmer to write like a code to prevent that. My GPU must be refurbished the tech though saw no issues when he opened the laptop.
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    If you haven't tested the GPU, please try it



    Diagnostic test

     GPU TEST


    Run Furmark to test your GPU. Furmark tutorial

       Note
    Run Furmark for around 30 minutes


       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
      My Computer


 
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