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Windows 7: Memory management BSOD screens

24 Oct 2015   #1

Windows home premium x64
Memory management BSOD screens


i keep getting bdso's that seem to occur at random times, sometimes its when playing a game and sometimes they can occur when the computer is just sitting idle. i have tried to find and update and old or missing drivers but it doesn't seem to have helped if anything i think its just changed whats causing the bdso.

Any help would be very much appreciated


My System SpecsSystem Spec
24 Oct 2015   #2

Windows 10 Pro

Hi DoodleSack,

Welcome to the 7forums.

Please re-run the tool and upload the new zip.
The current attached zip file is missing several files.

Before uploading the new zip file, please check if it contains the following files
  • 19 .txt
  • 1. nfo
My System SpecsSystem Spec
24 Oct 2015   #3

Windows home premium x64

thanks for the welcome

i tried running the tool again a few times and it seems to have added a few more files, however still no 19.txt or 1.nfo files

ill attach this latest file anyway
My System SpecsSystem Spec

24 Oct 2015   #4

Windows 10 Pro

There is now only 1 .txt file missing, it will do.

Where/how did you get your activation?
My System SpecsSystem Spec
24 Oct 2015   #5

Windows home premium x64

not sure why all the files are not there, i followed what the sticky thread said.

for my bdso it seems to activate randomly most of the time, sometimes it happens when im playing a game and some times it happens when im just browsing the internet. there is no consistent time gaps between each one either, sometimes i can get 3 in a hour and sometimes i dont get one all day, sorry i know thats probably not much help
My System SpecsSystem Spec
24 Oct 2015   #6

Windows 10 Pro

I meant the activation of Windows.

Sorry for the confusion.
My System SpecsSystem Spec
24 Oct 2015   #7

Windows home premium x64

The copy of Windows I got was with the computer when I bought it , I had it built by arbico
My System SpecsSystem Spec
24 Oct 2015   #8

Windows 10 Pro

I think they have installed a counterfeit installation or your system specs are not correctly filled in.
You are running an OEM Product ID, this type of Product ID is only used when Windows is pre-installed.
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          xxxx
Registered Organization:   
Product ID:                00359-OEM-8703494-69246
Original Install Date:     23/09/2011, 10:34:55 AM
System Boot Time:          24/10/2015, 1:31:29 PM
System Manufacturer:       System manufacturer
System Model:              System Product Name
It could also be that my thoughts are totally wrong (I am kinda 'new' with this)

In any way, I need to be sure about this.
Please post the report of Windows Genuine and Activation Issue Posting Instruction and I'll ask someone to step by for this.
My System SpecsSystem Spec
24 Oct 2015   #9

Windows home premium x64

ok so i ran the program and here is the results .

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-482B2-FQF26-7JPCX
Windows Product Key Hash: HgHYGbUiyzVhfrrJs5yTI6NVoJU=
Windows Product ID: 00359-OEM-8703494-69246
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7BA74D81-0E2F-4580-92BA-7EB2A0D63788}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7BA74D81-0E2F-4580-92BA-7EB2A0D63788}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7JPCX</PKey><PID>00359-OEM-8703494-69246</PID><PIDType>3</PIDType><SID>S-1-5-21-1931604773-939364897-3646065308</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1503</Version><SMBIOSVersion major="2" minor="6"/><Date>20110310000000.000000+000</Date></BIOS><HWID>7EFB3307018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-034-969246-02-1033-7601.0000-2662011
Installation ID: 008286758074605592831494405291097592024884401753533573
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: 7JPCX
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 24/10/2015 6:01:01 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:17:2015 19:29
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
My System SpecsSystem Spec
24 Oct 2015   #10

Windows 10 Pro

Please run MemTest86+
If MemTest86+ gives zero errors, please run Driver Verifier

Memory management BSOD screens Diagnostic Test Memory management BSOD screens

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note

MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Memory management BSOD screens Diagnostic Test Memory management BSOD screens

warning   Warning
Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please follow this tutorial to run driver verifier.

Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

Note   Note
Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
My System SpecsSystem Spec

 Memory management BSOD screens

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