BSOD once or twice a week - portcls.sys + paged_area_in_nonpaged_area


  1. Posts : 4
    Win7x64
       #1

    BSOD once or twice a week - portcls.sys + paged_area_in_nonpaged_area


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFFA800E990008
    BCP2: 0000000000000000
    BCP3: FFFFF88006802B15
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\102415-8439-01.dmp
    C:\Users\Shu\AppData\Local\Temp\WER-186592-0.sysdata.xml

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    From the actual BSOD, this is the information I've gathered: paged_area_in_nonpaged_area and something called portcls.sys

    I've googled both errors and the one thing that makes somewhat of sense is that portcls.sys has something to do with audio devices. When I do get a BSOD, about half the time, it's right as I've opened something that has sound, like a media file or a Youtube video, etc.

    edit: forgot to include my specs.
    4670k
    GTX 770
    Realtek Audio drivers 6.0
    Win7x64 Pro
      My Computer


  2. Posts : 2,573
    Win7 Ultimate X64
       #2
      My Computer


  3. Posts : 4
    Win7x64
    Thread Starter
       #3

    uploaded.

    thanks in advance!
      My Computer


  4. Posts : 4
    Win7x64
    Thread Starter
       #4

    bump. any advice?
      My Computer


  5. Posts : 2,573
    Win7 Ultimate X64
       #5

    Hi sorry for the late response missed your original post

    Only one dump file in your upload which blames the driver vrtaucbl.sys for the crash
    This is a Virtual Audio Cable driver relating to Ventrilo

    If you know what this driver relates to try updating from manufacturers website or if not possible try removing the driver for testing purposes
      My Computer


  6. Posts : 4
    Win7x64
    Thread Starter
       #6

    Pauly said:
    Hi sorry for the late response missed your original post

    Only one dump file in your upload which blames the driver vrtaucbl.sys for the crash
    This is a Virtual Audio Cable driver relating to Ventrilo

    If you know what this driver relates to try updating from manufacturers website or if not possible try removing the driver for testing purposes
    Ah alright, thanks! I'll try that!
      My Computer


 

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