"BAD_POOL_HEADER" BSOD after rebooting and logging in


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    "BAD_POOL_HEADER" BSOD after rebooting and logging in


    Hello,
    Yesterday my computer was working fine. Finished using it, shut it down. Don't remember installing anything between the last boot and the most recent other than a Steam game.
    Now, today, after booting up, the computer worked fine for a few seconds after logging in to a user, before BSOD'ing on a BAD_POOL_HEADER error. Subsequent boots lead to either a complete freeze after login or to another BSOD on the same error.
    The results to the DM log collector are annexed.

    EDIT: I forgot to add that I can reliably boot and login on safe mode.
    Last edited by Slam2304; 26 Oct 2015 at 13:34.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi Slam2304,

    You are running a Dell Product ID on an ASUS board.
    This makes your installation counterfeit.
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    Install a genuine copy of Windows, if you after installing a genuine copy still get BSOD's I'll gladly help.
    Code:
    Tipo de compila‡Æo do sistema operacional: Multiprocessor Free
    Propriet*rio registrado:                   xxxx
    Organiza‡Æo registrada:                    
    Identifica‡Æo do produto:                  00371-OEM-8992671-00524 <-- Dell PID on ASUS board
    Data da instala‡Æo original:               17/07/2013, 17:36:25
    Tempo de Inicializa‡Æo do Sistema:         26/10/2015, 14:49:50
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Alright, thanks for the quick response.
    Didn't know that the OS was a counterfeit, it was installed by a in-store technician after upgrading the motherboard and HDD.
    I'll try and buy a genuine copy.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Those guys usually install a counterfeit copy to keep it cheap but get paid the full price.
      My Computer


 

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