New
#1
BSOD upon startup 0xF4
Hello,
I have a user that is having an issue with her Dell 6430U. It BSOD'd on her twice this morning and has been doing it at least once a week according to logfile since Sept. It occurs when she is booting and then she has to go into safe mode in order to get it to go back into windows. After that it seems to run ok for a few days.
I ran "who crashed" and found just a generic ntoskrl error. Although it says it most likely was caused by software and not hardware, it then says, most likely caused by a "thermal event". This is not very helpful and is more confusing that informative to me.
I had her create the .zip file file and am uploading it here.
Thanks,
mtaffer
Last edited by mtaffer; 26 Oct 2015 at 17:13. Reason: Additional information from user