dmp file


  1. Posts : 3
    32 bit windows 7
       #1

    dmp file


    my computer suddenly got shutdown. when i restarted it gave me any option to start windows normally. when windows started it said that windows has recovered from a serious error and a dump file is created. ive attached this dump file so as to get help from the forum to understand what is this dump file and how can i prevent the computer from suddenly shutting down because of this error.
    os is windows 7 32 bit
    thanks in advance for the help
    Last edited by musclechet; 28 Oct 2015 at 10:54. Reason: attaching the file created by dm log collector
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2
      My Computer


  3. Posts : 3
    32 bit windows 7
    Thread Starter
       #3

    ive attached the file created by dm log creator in my original post
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    You are running an ASUS Product ID on an Eagle Lake board.
    This makes your installation counterfeit.
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system
    Code:
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          xxxx
    Registered Organization:   
    Product ID:                00426-OEM-8992662-00173 <-- ASUS PID on Eagle Lake board
    Original Install Date:     10/20/2015, 10:06:06 PM
    System Boot Time:          10/28/2015, 5:43:42 PM
    Install a genuine copy of Windows.
    If after installing a genuine copy you still get BSOD's I'll gladly help.
      My Computer


  5. Posts : 3
    32 bit windows 7
    Thread Starter
       #5

    dmp file


    its just an asus graphic card
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    Please fill in your system specs, some results are getting me confused and I need to be sure about your installation
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My Computer


  7. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #7

    Your Windows installation is counterfeit as axe0 has correctly stated.

    Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave in unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

    My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.
      My Computer


 

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