BSOD Windows 7 Ultimate 64Bit / HD 7850 CSGO Competitive

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  1. echung1992
    Posts : 15
    Windows 7 Ultimate 64Bit
       New #1

    BSOD Windows 7 Ultimate 64Bit / HD 7850 CSGO Competitive


    Hey guys, everytime i started CSGO (Counter-Strike : Global Offensive) competitive, in the middle of the game, I always get a BSOD indicating something about atikmpag.sys. I have try doing the expanding the directory of ATI driver files using CMD and renaming the drivers from SYSTEM32 to atikmpag.sys.old and I am still getting this problem. Thanks in advance!

    My Info:
    Windows 7 64-Bit Ultimate
    8GB RAM
    HD7850
    SAMSUNG EVO 120GB SSD
    Z87-GD65 Gaming Motherboard

    I have provided the minidump and the DM Log Collector files for analyzing.

    Minidump: 102815-3915-01.zip
    DM Log Collector: ERIC-PC-28_10_2015_144306_02.zip
      My Computer
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  3. axe0
    Posts : 7,050
    Windows 10 Pro
       New #2

    Hi echung1992,

    Welcome to the 7forums.

    As the crashes are 0x116 it is focused on the graphics.

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD

    Please visit Windows Update and install every update available, it may take a couple of times to get them all.
      My Computer
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  4. echung1992
    Posts : 15
    Windows 7 Ultimate 64Bit
    Thread Starter
       New #3

    For now, I am going to marked it solved, but i'll keep this post updated, if more problems ensues.
      My Computer
    Quote Quote

  6. echung1992
    Posts : 15
    Windows 7 Ultimate 64Bit
    Thread Starter
       New #4

    I would like to update this thread with the SAME problem but different minidump as the same problem is still happening.
      My Computer
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  7. axe0
    Posts : 7,050
    Windows 10 Pro
       New #5

    Please make sure there is no dust inside the case.
    Please make sure the GPU is properly seated, if necessary reseat it.
    Please note the temperatures of the GPU when idle and under load.



    Diagnostic test

     GPU TEST


    Run Furmark to test your GPU. Furmark tutorial

       Note
    Run Furmark for around 30 minutes


       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
      My Computer
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  8. echung1992
    Posts : 15
    Windows 7 Ultimate 64Bit
    Thread Starter
       New #6

    GPU Temperature (Idle): 50-53 Degree
    GPU Temperature (Loaded):70-80 Degree
    I have checked everything and it seems fine. Another thing I wanted to point out is that I only get a BSOD if i run CSGO again after it crashes, otherwise I am fine and I never get a BSOD when I am not playing CSGO.
      My Computer
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  10. axe0
    Posts : 7,050
    Windows 10 Pro
       New #7

    Have you tried reinstalling the game?
      My Computer
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  11. echung1992
    Posts : 15
    Windows 7 Ultimate 64Bit
    Thread Starter
       New #8

    I have tried reinstalling the game.
      My Computer
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  12. axe0
    Posts : 7,050
    Windows 10 Pro
       New #9

    This will be a thing for tomorrow in the morning, I am pretty tired and need a fresh pair of eyes and a clean mind before suggesting something.
      My Computer
    Quote Quote

  13. echung1992
    Posts : 15
    Windows 7 Ultimate 64Bit
    Thread Starter
       New #10

    Alright, no problem and thanks!
      My Computer
    Quote Quote

 
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