Hi whenever my pc goes to the shutdown screen the screen goes black then proceeds with the IRQL BSOD, so i have to long press on the power button or remove the plug to shut it down. but im afraid of the effects that might occur from not shutting it down properly. So guys please help
Posting dump file and SF diagnosis
Thankyou!!
Just after the mini loading bar runs an error message pop up. it says "The process cannot access the file because it is being used by another process." is that normal?
Anyways here is the new SF Diagnosis
You are running an ACER OEM Product ID on an Aspire board or an Acer retail board (not really clear for me).
Anyway, your installation is counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
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