BSOD when playing DOTA 2, happened twice already.

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  1. Posts : 7
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD when playing DOTA 2, happened twice already.


    Please help.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Please check Windows Update for updates and install every update available, it may take a couple of times to get them all.
    The 0x116(VIDEO_TDR_FAILURE) is related to the graphics.
    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD
    Code:
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    
    1: kd> lmvm atikmpag
    start             end                 module name
    fffff880`06d46000 fffff880`06dee000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Tue Aug 04 03:42:28 2015 (55C01884)
        CheckSum:         000AF3B6
        ImageSize:        000A8000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 7
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Hey axe0, I tried your method but it only became worse. Now i BSOD before i even do anything. Please advice
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:


    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.
    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below



    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.
      My Computer


  5. Posts : 7
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    I'm bsod-ing before I can change anything. How do I fix it?
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    Please check inside your case for any dust and remove it if there is any.
    Please check if the GPU is properly seated, reseat if necessary.
    Please note the temperatures of the GPU when idle and under load.




    Diagnostic test

     GPU TEST


    Run Furmark to test your GPU. Furmark tutorial

       Note
    Run Furmark for around 30 minutes


       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high


    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU and cooling system.
    How to fill in your system specs:

      My Computer


  7. Posts : 7
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    My GPU idle temp is 38 degress Celsius, after Furmark for over 30mins my core temp never exceeded 80 degrees, max was 80 maintained from 15min mark onwards
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    No dust and GPU is properly seated?
      My Computer


  9. Posts : 7
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    Yea checked. Cleared of dust and reseated GPU. Normal usage is fine, haven't tried running Dota 2 yet
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #10

    May I ask exactly what power supply you are using.
      My Computer


 
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