BSOD encountered. What is the cause? How to solve the problem?


  1. pcwin
    Posts : 112
    Windows 7 Home Premium 64 Bit
       New #1

    BSOD encountered. What is the cause? How to solve the problem?


    My screen has blue screen appeared.

    I use bluescreenview to see the properties and it says Caused by Driver dxgkrnl.sys

    Here are the screenshots




    HWMoniter


    When I am sufing the net in browser, sometimes I see black cubes/rectangles appearing. I have updated the video card drivers but the cubes/rectangles still appears. Today is the first time I encountered bluescreen. Is my video card (AMD Radeon HD5770) going to spoil? Or is the bluescreen caused by something else?

    Thanks
    Last edited by pcwin; 30 Oct 2015 at 07:20.
      My Computer
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  3. Pauly
    Posts : 2,573
    Win7 Ultimate X64
       New #2

    Have a look at Blue Screen of Death (BSOD) Posting Instructions and post your files
      My Computer
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