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Windows 7: BSOD Waking from sleep 0xC9

02 Nov 2015   #1
theroncat

windows 7 home premium x64
 
 
BSOD Waking from sleep 0xC9

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: c9
BCP1: 0000000000000006
BCP2: 0000000000000103
BCP3: FFFFF98027546DC0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I was using the driver verifier to try to find the end to an issue with intermittent BSOD while normally operating my computer. Initially my windows explorer wouldn't open at all. Even trying to access files through programs caused appcrash. After running SFC, explorer opened and I was able to navigate as needed but my video player, GOM, would not work and additionally after uninstall it wouldn't install. Also no other program would let me install. I don't remember exactly what I did to get it to the state its in now but I did a memory check, every other windows repair tool, and basically anything I could to get the thing running again. I don't have a system restore point before this started happening. I've tried everything I can to try and fix this problem on my own and have probably made things worse for myself in the meantime. The computer currently works and hasn't crashed again since the wake from sleep but Im not going to let that happen again for obvious reasons. Included is the zipped file as requested. any help would be greatly appreciated.

Thank You,
Ron


My System SpecsSystem Spec
.
02 Nov 2015   #2
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Welcome to the forum,

The driver that verifier flagged is this one,

Code:
BugCheck C9, {6, 103, fffff98027546dc0, 0}

Unable to load image irstrtdv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for irstrtdv.sys
*** ERROR: Module load completed but symbols could not be loaded for irstrtdv.sys
Code:
Loaded symbol image file: irstrtdv.sys
    Image path: irstrtdv.sys
    Image name: irstrtdv.sys
    Timestamp:        Wed Jun 15 11:52:49 2011 (4DF8FF81)
    CheckSum:         0000F991
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That's the Intel rapid start driver.

You can try updating to this one,

Laptops and netbooks :: IdeaPad U Series laptops :: IdeaPad U410 - Lenovo Support (SG)

Did you install the 64bit OS? A 2GB RAM system usually comes with 32bit.

You have way too much starting up with your computer on 2GB RAM.

All you really need starting with your system is your AV.
My System SpecsSystem Spec
02 Nov 2015   #3
theroncat

windows 7 home premium x64
 
 

I installed the driver but the same error occurred. should I have uninstalled the rapid start first then installed that one? I will try that. Also, is there any reason that I shouldn't just leave it uninstalled?

I bought the laptop with 64 bit windows installed. I always planned on installing more ram at a later date when the price went down, then honestly forgot all about it till now.

Is there a good way to go about reducing the amount of programs on startup? Could my minimal amount of RAM cause this driver error? I'll search the forum and see what I find.

Thank you for your help and speedy response.
My System SpecsSystem Spec
.

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 BSOD Waking from sleep 0xC9




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