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Windows 7: Random blue screens on several PC's

03 Nov 2015   #1

Windows 7, 8.1 and 10
Random blue screens on several PC's

We just deployed several PC's but about 5% are blue screening with no specific errors I can find. Nothing in the event logs either... Replaced the memory on some but still doing it.
Any help will be appreciated.

My System SpecsSystem Spec
04 Nov 2015   #2

Windows 10 Pro

Hi Marnu,

Welcome to the 7forums.

There are Input/Output errors, meaning the data can't be read from the hard drive
Please test your hard drive using chkdsk and SeaTools
With SSD, only run chkdsk
With SeaTools, prefered at least SMART, short generic and long generic tests.

Random blue screens on several PC's Diagnostics Test Random blue screens on several PC's

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.

Run chkdsk Disk Check
A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 0000000000000003, Process
Arg2: fffffa80054e6680, Terminating object
Arg3: fffffa80054e6960, Process image file name
Arg4: fffff80002d86e70, Explanatory message (ascii)

Debugging Details:

----- ETW minidump data unavailable-----

PROCESS_OBJECT: fffffa80054e6680

IMAGE_NAME:  csrss.exe



FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.





ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

fffff880`03e120e8 fffff800`02e18cb2 : 00000000`000000f4 00000000`00000003 fffffa80`054e6680 fffffa80`054e6960 : nt!KeBugCheckEx
fffff880`03e120f0 fffff800`02dcfd8b : ffffffff`ffffffff fffffa80`050c2630 fffffa80`054e6680 fffffa80`054e6680 : nt!PspCatchCriticalBreak+0x92
fffff880`03e12130 fffff800`02d3a484 : ffffffff`ffffffff 00000000`00000001 fffffa80`054e6680 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x29ce6
fffff880`03e12180 fffff800`02a81853 : fffffa80`054e6680 fffff800`c0000006 fffffa80`050c2630 00000000`00b50ee0 : nt!NtTerminateProcess+0xf4
fffff880`03e12200 fffff800`02a7de10 : fffff800`02b03929 fffff880`03e12b78 fffff880`03e128d0 fffff880`03e12c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`03e12398 fffff800`02b03929 : fffff880`03e12b78 fffff880`03e128d0 fffff880`03e12c20 00000000`00b51a80 : nt!KiServiceLinkage
fffff880`03e123a0 fffff800`02a81c42 : fffff880`03e12b78 00000000`00013600 fffff880`03e12c20 00000000`00b51558 : nt! ?? ::FNODOBFM::`string'+0x48074
fffff880`03e12a40 fffff800`02a807ba : 00000000`00000000 000007fe`fd9bd8c0 00000000`00b61501 00000000`00013600 : nt!KiExceptionDispatch+0xc2
fffff880`03e12c20 00000000`77548f72 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00b514a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77548f72


FOLLOWUP_NAME:  MachineOwner



BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe


FAILURE_ID_HASH_STRING:  km:x64_0xf4_ioerr_image_csrss.exe

FAILURE_ID_HASH:  {183378f4-a174-8cab-8ad7-e5d860a58439}

Followup: MachineOwner
Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU and cooling system.
How to fill in your system specs:

My System SpecsSystem Spec

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