Random blue screens on several PC's


  1. Posts : 1
    Windows 7, 8.1 and 10
       #1

    Random blue screens on several PC's


    We just deployed several PC's but about 5% are blue screening with no specific errors I can find. Nothing in the event logs either... Replaced the memory on some but still doing it.
    Any help will be appreciated.
    Last edited by Marnu; 03 Nov 2015 at 16:44.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi Marnu,

    Welcome to the 7forums.

    There are Input/Output errors, meaning the data can't be read from the hard drive
    Please test your hard drive using chkdsk and SeaTools
    With SSD, only run chkdsk
    With SeaTools, prefered at least SMART, short generic and long generic tests.



    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check
    Code:
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa80054e6680, Terminating object
    Arg3: fffffa80054e6960, Process image file name
    Arg4: fffff80002d86e70, Explanatory message (ascii)
    
    Debugging Details:
    ------------------
    
    ----- ETW minidump data unavailable-----
    
    PROCESS_OBJECT: fffffa80054e6680
    
    IMAGE_NAME:  csrss.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: csrss
    
    FAULTING_MODULE: 0000000000000000 
    
    PROCESS_NAME:  csrss.exe
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    
    BUGCHECK_STR:  0xF4_IOERR
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    STACK_TEXT:  
    fffff880`03e120e8 fffff800`02e18cb2 : 00000000`000000f4 00000000`00000003 fffffa80`054e6680 fffffa80`054e6960 : nt!KeBugCheckEx
    fffff880`03e120f0 fffff800`02dcfd8b : ffffffff`ffffffff fffffa80`050c2630 fffffa80`054e6680 fffffa80`054e6680 : nt!PspCatchCriticalBreak+0x92
    fffff880`03e12130 fffff800`02d3a484 : ffffffff`ffffffff 00000000`00000001 fffffa80`054e6680 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x29ce6
    fffff880`03e12180 fffff800`02a81853 : fffffa80`054e6680 fffff800`c0000006 fffffa80`050c2630 00000000`00b50ee0 : nt!NtTerminateProcess+0xf4
    fffff880`03e12200 fffff800`02a7de10 : fffff800`02b03929 fffff880`03e12b78 fffff880`03e128d0 fffff880`03e12c20 : nt!KiSystemServiceCopyEnd+0x13
    fffff880`03e12398 fffff800`02b03929 : fffff880`03e12b78 fffff880`03e128d0 fffff880`03e12c20 00000000`00b51a80 : nt!KiServiceLinkage
    fffff880`03e123a0 fffff800`02a81c42 : fffff880`03e12b78 00000000`00013600 fffff880`03e12c20 00000000`00b51558 : nt! ?? ::FNODOBFM::`string'+0x48074
    fffff880`03e12a40 fffff800`02a807ba : 00000000`00000000 000007fe`fd9bd8c0 00000000`00b61501 00000000`00013600 : nt!KiExceptionDispatch+0xc2
    fffff880`03e12c20 00000000`77548f72 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
    00000000`00b514a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77548f72
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
    
    BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0xf4_ioerr_image_csrss.exe
    
    FAILURE_ID_HASH:  {183378f4-a174-8cab-8ad7-e5d860a58439}
    
    Followup: MachineOwner
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU and cooling system.
    How to fill in your system specs:

      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:41.
Find Us