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Windows 7: BSOD when computer is at idle error Code 124

03 Nov 2015   #1
magbusser

Windows 7 x64
 
 
BSOD when computer is at idle error Code 124

Hello,
I am getting the BSOD Code 124 when the computer is at idle and not being used.
Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 3081

Additional information about the problem:

BCCode: 124

BCP1: 0000000000000000

BCP2: FFFFFA800E474028

BCP3: 00000000BF800000

BCP4: 0000000000200401

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1



File with error details is attached
I am unable to see the cause of this error from the attached mini dump files
Any assistance would be helpful
No overclocking has been done and BIOS and drivers are up to date
I have not reloaded with a vanilla OS as yet as this was the last resort
Cheers
Wayne


My System SpecsSystem Spec
.
04 Nov 2015   #2
axe0

Windows 10 Pro
 
 

Hi magbusser,

Welcome to the 7forums.

Please remove Gigabyte software, it is known for causing the 0x124 BSOD you are having.

Please check Intel for driver updates for your CPU.
https://downloadcenter.intel.com/
Code:
STACK_TEXT:  
fffff880`0371fb58 fffff800`03402a3b : 00000000`00000124 00000000`00000000 fffffa80`0e539028 00000000`bf800000 : nt!KeBugCheckEx
fffff880`0371fb60 fffff800`02f91e63 : 00000000`00000001 fffffa80`0e0bf8e0 00000000`00000000 fffffa80`0e0bf930 : hal!HalBugCheckSystem+0x1e3
fffff880`0371fba0 fffff800`03402700 : 00000000`00000728 fffffa80`0e0bf8e0 fffff880`0371ff30 fffff880`0371ff00 : nt!WheaReportHwError+0x263
fffff880`0371fc00 fffff800`03402052 : fffffa80`0e0bf8e0 fffff880`0371ff30 fffffa80`0e0bf8e0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`0371fd50 fffff800`03401f0d : 00000000`00000008 00000000`00000001 fffff880`0371ffb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`0371fd90 fffff800`033f5e88 : 00000000`00000002 fffff880`03717180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`0371fdc0 fffff800`02e76aec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`0371fdf0 fffff800`02e76953 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`0371ff30 fffff880`05c51c61 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`0373fb58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x19 // Intel CPU driver

3: kd> lmvm intelppm
start             end                 module name
fffff880`05a7e000 fffff880`05a94000   intelppm   (pdb symbols)          d:\symbols\intelppm.pdb\08BB31C0378D48EC8CB513240E096A171\intelppm.pdb
    Loaded symbol image file: intelppm.sys
    Mapped memory image file: d:\symbols\intelppm.sys\4A5BC0FD16000\intelppm.sys
    Image path: \SystemRoot\system32\DRIVERS\intelppm.sys
    Image name: intelppm.sys
    Timestamp:        Tue Jul 14 01:19:25 2009 (4A5BC0FD)
    CheckSum:         0000F4EC
    ImageSize:        00016000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     intelppm.sys
    OriginalFilename: intelppm.sys
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  Processor Device Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
My System SpecsSystem Spec
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 BSOD when computer is at idle error Code 124




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