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Windows 7: Intermittent BSOD - STOP: 0x0000007E Possibly hardware issue

08 Nov 2015   #11

Windows 10 Pro

Outside of mouse and keyboard, is there anything connected through USB?
1: kd> k
Child-SP          RetAddr           Call Site
fffff880`02b8ea08 fffff800`02c8f7a9 nt!KeBugCheckEx
fffff880`02b8ea10 fffff800`02c8e420 nt!KiBugCheckDispatch+0x69
fffff880`02b8eb50 fffff880`03e32aa2 nt!KiPageFault+0x260
fffff880`02b8ece0 fffff800`02d4620c USBPORT!USBPORT_TxCsqInsertIrpEx+0x66
fffff880`02b8ed10 fffff880`03e3577e nt!IoCsqInsertIrpEx+0x8c
fffff880`02b8ed50 fffff880`03e45811 USBPORT!USBPORT_Core_QueueTransferUrb+0x192
fffff880`02b8ed90 fffff880`03e454e0 USBPORT!USBPORT_ControlTransfer+0xc5
fffff880`02b8ee10 fffff880`03e4dee8 USBPORT!USBPORT_ProcessURB+0xb44
fffff880`02b8eec0 fffff880`03e27b00 USBPORT!USBPORT_PdoInternalDeviceControlIrp+0x138
fffff880`02b8ef00 fffff880`00ee57a7 USBPORT!USBPORT_Dispatch+0x1dc
fffff880`02b8ef40 fffff880`00eed789 ACPI!ACPIDispatchForwardIrp+0x37
fffff880`02b8ef70 fffff880`00ee5a3f ACPI!ACPIIrpDispatchDeviceControl+0x75
fffff880`02b8efa0 fffff880`045a7566 ACPI!ACPIDispatchIrp+0x12b
fffff880`02b8f020 fffff880`045d7d8b usbhub!UsbhFdoUrbPdoFilter+0xde
fffff880`02b8f050 fffff880`045a5fb7 usbhub!UsbhPdoInternalDeviceControl+0x373
fffff880`02b8f0a0 fffff880`00e11617 usbhub!UsbhGenDispatch+0x57
fffff880`02b8f0d0 fffff880`00e5ad28 Wdf01000!FxIoTarget::SubmitSync+0x24b
fffff880`02b8f180 fffff880`03ac9762 Wdf01000!imp_WdfUsbTargetDeviceSendControlTransferSynchronously+0x36c
fffff880`02b8f4a0 00000000`00000000 netr28ux+0x82762

Please check your ethernet driver for updates
Driver Reference Table - netr28ux.sys
*** WARNING: Unable to verify timestamp for netr28ux.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys
1: kd> lmvm netr28ux
start             end                 module name
fffff880`03a47000 fffff880`03bc5000   netr28ux T (no symbols)           
    Loaded symbol image file: netr28ux.sys
    Image path: netr28ux.sys
    Image name: netr28ux.sys
    Timestamp:        Tue Nov 09 10:44:53 2010 (4CD91815)
    CheckSum:         001809EA
    ImageSize:        0017E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Another dump shows the nvidia video driver
Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0484a000 fffff880`0532d000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Oct 03 03:54:49 2015 (560F3569)
    CheckSum:         00A9E36F
    ImageSize:        00AE3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

My System SpecsSystem Spec
11 Nov 2015   #12

Windows 7 Home Premium 64-bit

No usb devices plugged in except for the keyboard and mouse. The netr28ux driver should be the most recent. The date matches the one listed on the dell alienware support site. I clean installed the video card, selecting only the graphics and physX driver. Just waiting now for it to crash again.
My System SpecsSystem Spec

 Intermittent BSOD - STOP: 0x0000007E Possibly hardware issue

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