Frequent BSOD on clean install Gateway nv74


  1. krrrrazyk
    Posts : 6
    win 7 64
       New #1

    Frequent BSOD on clean install Gateway nv74


    Hi All. Got a tough problem with this Gateway NV74. It was running slow, noticed a couple bsods and checked the minidump folder. There was a list from the past year. The ram and hdd test ok. I decided I'd do a clean install of the OS, and there is still an issue. I got a couple BSODs on boot, and on a couple occasions, the laptop hung when I initiated a restart. The screen would go blank just as it usually would for a restart, but it would just stay dark and not POST. I then hard reset and powered it up again. I ran the dm log collector, but it doesn't appear there were any dump files.
    The 2 BSODs that occurred after the clean install referred to "Bad Pool Header" and " Irq not less or equal". The 4 dump files that I checked out from before I wiped the laptop referred to the two aforementioned phrases, as well as "Ntfs File System". I have attached those dump files as well. Thinking I'll try a new hdd, but really interested to hear what you guys think. Thanks much. :)
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  3. axe0
    Posts : 7,058
    Windows 10 Pro
       New #2




    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check

    Please check {windows partition}\windows\minidump and check if there are any dump files saved.
    The zip is empty of dump files.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

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  4. krrrrazyk
    Posts : 6
    win 7 64
    Thread Starter
       New #3

    new info


    The hdd passes seatools.
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  6. axe0
    Posts : 7,058
    Windows 10 Pro
       New #4

    Check Windows Updates for updates, install every update available, it may take a couple of times to get them all.

    Read carefully the instructions for running driver verifier



    Diagnostic Test

     DRIVER VERIFIER


       Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

       Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
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  7. krrrrazyk
    Posts : 6
    win 7 64
    Thread Starter
       New #5

    Not making progress


    Check disk completes with out error. Windows update just hangs forever on "checking for updates". This is a clean install so it should update without issue.
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  8. axe0
    Posts : 7,058
    Windows 10 Pro
       New #6

    It takes some time yes when it runs for the first time, wait a few hours and see if it finishes.
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