I uploaded the crash .dmp file. I am new to blue screen of deaths and I am having troubles trying to decipher to see what is wrong. I only have this issues with bigger games. I have no problems playing LoL or other smaller games. but when I play larger games like GW2, GTA5(on big crash scenes), or ARK I get the BSOD.
Please help,
Alex
Hi AT25
I am sorry for the delay, there aren't many people active at this part of the forum.
Are you still requiring help?
If you do, please Please read Blue Screen of Death (BSOD) Posting Instructions and please give some description of the situation, what happened and what you were doing.
I was playing guild wars 2 like I said, and the blue screen just happened. I wasn't experiencing any kind of lag in the game leading up to the BSOD. Guild Wars allows you to play while the game is still doing its initial download. so once the game became playable, I started playing it. and I never had an issue playing it. the problem didn't start to occur until I had the game fully downloaded. if that makes sense? another thing to note is I did have the game ARK cause the game to BSOD. but out of no where it stopped causing my computer to BSOD. then about 3 weeks later I started playing Guild Wars 2 and the BSOD started happening again.
i am looking to get this issue solved before cyber Monday, that way if it is a hardware issue i can hopefully get a good deal on it.
thanks for any responses.
Alex
That is correct, but that's also because I haven't played games on it in a while because I kept getting the blue screens. when I get home I will play a couple games and see if it crashes again.
update, I just tried play GTA5 and the whole time I was playing the game was suttering, where like ill just be driving and out of no where the screen would freeze for like a millisecond and then the sound in the game would also stutter at the same time as the screen. then eventually the BSOD happened. I attached the latest dump group.
The Intel processor driver is where it starts
Please update your CPU driver
Driver Reference Table - intelppm.sys
Code:3: kd> k Child-SP RetAddr Call Site fffff880`031dfb58 fffff800`03012a3b nt!KeBugCheckEx fffff880`031dfb60 fffff800`031d71a3 hal!HalBugCheckSystem+0x1e3 fffff880`031dfba0 fffff800`03012700 nt!WheaReportHwError+0x263 fffff880`031dfc00 fffff800`03012052 hal!HalpMcaReportError+0x4c fffff880`031dfd50 fffff800`03011f0d hal!HalpMceHandler+0x9e fffff880`031dfd90 fffff800`03005e88 hal!HalpMceHandlerWithRendezvous+0x55 fffff880`031dfdc0 fffff800`030bb52c hal!HalHandleMcheck+0x40 fffff880`031dfdf0 fffff800`030bb393 nt!KxMcheckAbort+0x6c fffff880`031dff30 fffff880`071b99c2 nt!KiMcheckAbort+0x153 fffff880`031ffb58 00000000`00000000 intelppm!C1Halt+0x2 3: kd> lmvm intelppm start end module name fffff880`071b6000 fffff880`071cc000 intelppm (pdb symbols) d:\symbols\intelppm.pdb\08BB31C0378D48EC8CB513240E096A171\intelppm.pdb Loaded symbol image file: intelppm.sys Mapped memory image file: d:\symbols\intelppm.sys\4A5BC0FD16000\intelppm.sys Image path: \SystemRoot\system32\DRIVERS\intelppm.sys Image name: intelppm.sys Timestamp: Tue Jul 14 01:19:25 2009 (4A5BC0FD) CheckSum: 0000F4EC ImageSize: 00016000 File version: 6.1.7600.16385 Product version: 6.1.7600.16385 File flags: 0 (Mask 3F) File OS: 40004 NT Win32 File type: 3.7 Driver File date: 00000000.00000000 Translations: 0409.04b0 CompanyName: Microsoft Corporation ProductName: Microsoft® Windows® Operating System InternalName: intelppm.sys OriginalFilename: intelppm.sys ProductVersion: 6.1.7600.16385 FileVersion: 6.1.7600.16385 (win7_rtm.090713-1255) FileDescription: Processor Device Driver LegalCopyright: © Microsoft Corporation. All rights reserved.
I download the update utility and when I scan the computer it doesn't show any drivers need to be updated, when I go into device manager, it says it is up to date.
I should have said 'check for updates' instead of 'update'
I find it a little odd that the driver is from 2009, according to my research the Intel i74790k is from 2014, but I can't also find drivers.
If you are overclocking anything, revert back to stock and test your system.
Code:CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" MaxSpeed: 4000 CurrentSpeed: 4080
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