BSOD, when I put my laptop to sleep mode - POWER STAE FAILURE

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  1. Posts : 7,050
    Windows 10 Pro
       #21

    Is Avast uninstalled?

    Do you know how old your laptop is? I can't find drivers for Windows 7.
      My Computer


  2. Posts : 34
    Microsoft Windows 7 Home Premium 64-bit, Service Pack 1
    Thread Starter
       #22

    i use AVG... i do not use avast.. It is a 2012 perhaps, a mid 2012 laptop.. i bought it around christmas 2012 :) through a friend in US.. i think that is a good enough complication..
    New development is that battery icon does always keeps showing 100% charge.. and suddenly goes to hibernate..
    then i get a battery alert during every startup.. Not sure if microsoft patches installed last night are causing this new issue

    Just in case it might help you this was a refurbished system
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #23

    Sorry, Avast, always get confused with AVG and Avast but don't know why

    If the laptop is later then 2009, there would be Windows 7 drivers available.
      My Computer


  4. Posts : 34
    Microsoft Windows 7 Home Premium 64-bit, Service Pack 1
    Thread Starter
       #24

    :) So, you suggest i should uninstall avg and use Win defender instead?
    Also, great help if i can know which drivers need an update
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #25

    Yes, uninstall Avg and install MSE
    Microsoft Security Essentials - Microsoft Windows

    Exactly as you said in the OP, the athrx driver. But it might help if you remove this driver and let Windows install it.
      My Computer


  6. Posts : 34
    Microsoft Windows 7 Home Premium 64-bit, Service Pack 1
    Thread Starter
       #26

    just this evening, an update was installed, which contained athrx.. and then i closed the laptop lid and another BSOD :)

    By remove shall i uninstall athrx from device manager and then remove .sys or .exe file from win32 directory??
    Do you think any other drivers need update too
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #27

    Only remove it from device manager and let Windows do the rest.
      My Computer


  8. Posts : 34
    Microsoft Windows 7 Home Premium 64-bit, Service Pack 1
    Thread Starter
       #28

    Done.. windows reinstalled the driver.. Will keep you updated :)
      My Computer


  9. Posts : 34
    Microsoft Windows 7 Home Premium 64-bit, Service Pack 1
    Thread Starter
       #29

    Hello Axe0
    So far no issues.. probably wait for some more days, and then mark it resolved, if i do not face the issue again :)
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #30



    Good to hear.
      My Computer


 
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