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Windows 7: BSOD when launching bluestack

09 Nov 2015   #1

window 7 home premium x64
BSOD when launching bluestack


My custom desktop will bsod whenever I launch the bluestack. Its like 99% of the times.
The recent changes I made to the pc:

Changed to GeForce GTX750Ti 7mths ago

Install Ad-Ware antivirus

Before this bsod, I have some random faulty driver bsod happening when I am watching video on chrome. But after uninstalling realtek sound driver, the bsod didnt occured anymore, but now this is happening.

Attachment 375470

My System SpecsSystem Spec
12 Nov 2015   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Uninstall Ad-Aware antivirus and replace with MSE.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

Also uninstall your existing Antivirus software before you install MSE.

Good and Free system security combination.

warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

 Clean boot
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:
Run Disk Check on your Hard Drive for file system errors and bad sectors on it.

 Hard Drive Diagnostics

  • Double click and open my computer.
  • Right click on desired drive and hit properties.
  • Click on tools tab and Check now.

Read complete instructions on the tutorial: Disk Check

Other Tests:


Microsoft (R) Windows Debugger Version 10.0.10240.9 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Yusra\Downloads\GIN-PC-Mon_11_09_2015_153326_55\110915-24070-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*
Symbol search path is: SRV*c:\symbols*
Executable search path is: 
No .natvis files found at C:\Program Files\Windows Kits\10\Debuggers\x86\Visualizers.
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`03a5d000 PsLoadedModuleList = 0xfffff800`03ca0670
Debug session time: Mon Nov  9 11:17:56.710 2015 (UTC + 6:00)
System Uptime: 0 days 0:06:28.037
Loading Kernel Symbols

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck A, {18, 2, 1, fffff80003ad8730}

Probably caused by : ntkrnlmp.exe ( nt!KiDeferredReadyThread+839 )

Followup:     MachineOwner

3: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: 0000000000000018, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80003ad8730, address which referenced memory

Debugging Details:

BIOS_DATE:  02/12/2010





BUGCHECK_P4: fffff80003ad8730

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80003d0a100
GetUlongPtrFromAddress: unable to read from fffff80003d0a2e0
GetUlongPtrFromAddress: unable to read from fffff80003d0a490
 0000000000000018 Nonpaged pool


fffff800`03ad8730 48895008        mov     qword ptr [rax+8],rdx


CPU_MHZ: c7f

CPU_VENDOR:  GenuineIntel








ANALYSIS_VERSION: 10.0.10240.9 x86fre

TRAP_FRAME:  fffff88002ffd3d0 -- (.trap 0xfffff88002ffd3d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000010 rbx=0000000000000000 rcx=fffff88002f68700
rdx=fffffa80091f5100 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80003ad8730 rsp=fffff88002ffd560 rbp=0000000000000002
 r8=0000000000000008  r9=0000000000000008 r10=fffff80003a5d000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
fffff800`03ad8730 48895008        mov     qword ptr [rax+8],rdx ds:00000000`00000018=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003ad21a9 to fffff80003ad2c00

fffff880`02ffd288 fffff800`03ad21a9 : 00000000`0000000a 00000000`00000018 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`02ffd290 fffff800`03ad0e20 : fffffa80`07e6c040 fffff880`02ffd540 00000000`00000000 fffff880`02f64180 : nt!KiBugCheckDispatch+0x69
fffff880`02ffd3d0 fffff800`03ad8730 : fffff800`03c4de80 fffffa80`08c8f060 fffff880`02ffd600 fffff880`00005e6d : nt!KiPageFault+0x260
fffff880`02ffd560 fffff800`03add777 : fffffa80`06c01860 fffffa80`06c018a8 fffffa80`06c018a8 00000000`00000000 : nt!KiDeferredReadyThread+0x839
fffff880`02ffd5e0 fffff800`03add5ce : 00000000`e749d420 fffff880`02ffdc58 00000000`0000612a fffff880`02fd7ac8 : nt!KiProcessExpiredTimerList+0x157
fffff880`02ffdc30 fffff800`03add3b7 : 00000000`48573cc1 00000000`0000612a 00000000`48573c3e 00000000`0000002a : nt!KiTimerExpiration+0x1be
fffff880`02ffdcd0 fffff800`03aca90a : fffff880`02fd5180 fffff880`02fdffc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff880`02ffdd80 00000000`00000000 : fffff880`02ffe000 fffff880`02ff8000 fffff880`02ffdd40 00000000`00000000 : nt!KiIdleLoop+0x5a


fffff800`03ad8730 48895008        mov     qword ptr [rax+8],rdx


SYMBOL_NAME:  nt!KiDeferredReadyThread+839

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


IMAGE_VERSION:  6.1.7601.18113

FAILURE_BUCKET_ID:  X64_0xA_nt!KiDeferredReadyThread+839

BUCKET_ID:  X64_0xA_nt!KiDeferredReadyThread+839

PRIMARY_PROBLEM_CLASS:  X64_0xA_nt!KiDeferredReadyThread+839


FAILURE_ID_HASH_STRING:  km:x64_0xa_nt!kideferredreadythread+839

FAILURE_ID_HASH:  {0d57be1b-44b7-76a2-2967-1d27c39f650d}

Followup:     MachineOwner

My System SpecsSystem Spec

 BSOD when launching bluestack

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