Pc keeps randomly crashing (BSOD)

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  1. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #11

    Did everything you said but it still crashes. I hope it isn't a hardware problem. Also updated the DM log
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #12

    It was just 1 thing I suggested that had to do with the crashes
    Please tet your memory to rule it out



    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

       Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    If the memory test has come clean, zero errors, please try the clean boot method.



    Diagnostics Test

     Clean boot


    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything
    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok
    • Reboot if asked

    See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
    If the problem still persist, try booting in safe mode and see if the problem still persist
      My Computer


  3. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #13

    currently running the memtest and it found some errors, Do I have to worry about it?
    Btw I used my Phone to make this.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #14

    Yes, it means you have either a bad stick or a bad slot.
    Stop the test and test each stick in each (used) slot separated from the other sticks to determine if it is a bad stick or a bad slot.
    If you don't mind, please let me know what the results are.
      My Computer


  5. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #15

    Ok will need some more time then but it is worth the time I guess. And I don't know how it could be bad hardware, it isn't a year old (luckly still under warranty)
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #16

    The age only matters to say if it is faulty or failing.
    A few months old memory module is faulty
    A few years old memory module is failing, that is the only difference.

    When you bought it doesn't say anything about its quality.
      My Computer


  7. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #17

    The test are done and sadly enough it's one of my mortherboards ram sockets, hope I don't have to buy a new one.
    This may also be a solution to another problem I had, windows said there was 16GB installed but only 11.9GB availible, now it says the same only there is now 12GB installed. Hope it won't crash as much as it did before
    [EDIT]
    Played some games and a stress test of both cpu and gpu, and so far no crashes now I only have to contact asus about the ram socket issue. When there are no crashes till sunday this will probably be fixed.
    Last edited by BCQX; 12 Nov 2015 at 13:59.
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #18

    It is not recommended to use a motherboard with faulty parts, but you can use the motherboard without the faulty slot.
      My Computer


  9. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #19

    Currently using every slot unexcept the bad one, contacted asus if they would repair it because it's still under warranty and I guess that slot never worked (problems started to come when I upgrade my ram from 2x4GB to 4x4GB). Till now no crashes yet :) , guess that's a good sign. Will mark this thread as solved once i'm sure there are no crashes any more.
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #20

    OK :)

    Honestly I would hope for a replacement if it was my board.
    I don't have a computer, but my brother does. He had a defect socket what caused the computer to not start at all, just trying it 5 times and then give up. He had send the motherboard back, thought he could choose to get a replacement or let it repaired but he didn't get a choice at all. So he had to wait 2-3 weeks before he could finally use his computer again because he had to wait for the motherboard to get repaired and send.
      My Computer


 
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