New
#1
Random crashes at night while it's supposed to be sleeping
I suspect that Windows Updates have caused some of my problems. I have a Logitech wireless mouse and wireless keyboard and had to turn off a setting in the keyboard driver that was preventing sleep because of the keyboard, after a Windows Update. Then it started these random shutdowns during sleep.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8008BB4060
BCP3: FFFFF80004F3D4D8
BCP4: FFFFFA8006E4D2E0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\111415-54147-01.dmp
C:\Users\Melissa\AppData\Local\Temp\WER-110433-0.sysdata.xml
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I also followed the instructions here for creating the zip file, just now, but am not sure it worked well. Says I don't have permission to open it, when I try to upload it, but I have myself as the admin. Maybe I need to run it that way - wait...No, ran it as admin and it still says access denied. Frack!
I'm an intermediate user - many years - not sophisticated or anything.
Thanks.