Random BSOD involving netio.sys

Pete49 · 15 Nov 2015

I'm getting BSOD randomly - sometimes several times a day, sometimes not for a week.
It happens in any program and is unpredictable. The blue message contains a problem with netio.sys.
Despite trying system restore, I can't stop it and don't know what is causing the conflict.
Would be very grateful if anyone could help. Have found .dmp files but don't know what to do with them!

Have used DM log collector to attach relevant files

thanks

koolkat77 · 17 Nov 2015

Allot of important info is missing from your zip, please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a new report here.

Pete49 · 17 Nov 2015

Thanks for replying,
Not sure what happened to first zip file

- it was made using dm log collector as per instructions.
Anyway, have re-done and seems to include more this time

koolkat77 · 18 Nov 2015

Seems like IObit software is responsible for the BSOD's.

Uninstall and see if you still get BSOD.

Code:

Built by: 7601.19045.x86fre.win7sp1_gdr.151019-1254
Debug session time: Tue Nov 17 23:18:53.240 2015 (UTC + 6:00)
System Uptime: 2 days 6:01:08.848
BugCheck D1, {4, 2, 0, 8b100053}
Probably caused by : NETIO.SYS ( NETIO!CalloutStreamDataInit+e )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  palemoon.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.19045.x86fre.win7sp1_gdr.151019-1254
Debug session time: Sun Nov 15 17:16:34.005 2015 (UTC + 6:00)
System Uptime: 0 days 0:53:22.472
BugCheck D1, {4, 2, 0, 8b11f053}
*** WARNING: Unable to verify timestamp for UrlFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for UrlFilter.sys
Probably caused by : NETIO.SYS ( NETIO!CalloutStreamDataInit+e )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  IMF.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.19045.x86fre.win7sp1_gdr.151019-1254
Debug session time: Sun Nov 15 16:21:59.320 2015 (UTC + 6:00)
System Uptime: 0 days 21:46:03.603
BugCheck D1, {4, 2, 0, 8b0ec053}
*** WARNING: Unable to verify timestamp for UrlFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for UrlFilter.sys
Probably caused by : NETIO.SYS ( NETIO!CalloutStreamDataInit+e )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  IMF.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

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Pete49 · 18 Nov 2015

Thank you. Will try uninstalling and see how it goes and report back on this thread

Pete49 · 30 Nov 2015

Thanks to koolkat77. Have had no further BSD since uninstalling Iobit software.

Thanks again