Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: First time installation, BSOD on start-up. 0x0000000000000000 + other

17 Nov 2015   #1

None / Attempting Home Premium 64-bit
First time installation, BSOD on start-up. 0x0000000000000000 + other

So, when attempting to install Windows 7 Home Premium, the computer starts normally. However, once it reaches the portion where it says "Starting Windows" with the animation for the flag appearing from the colored spheres, the animation stops and then the following BSOD message appears

A problem has been detected and windows has been shut down to prevent damage to your computer.


If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is anew installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

*** STOP: 0x0000009c (0x0000000000000000, 0xFFFFF8800376cb30, 0x00000000F210A4C0, 0x0000000000010005)
I don't think that this is exclusive to just the installation of the disk, because when I brought it to my ISP to diagnose it, they couldn't figure out the issue. When attempting to run certain disc-related tests, they said that the computer just keeps looping back to the booting.

Does anyone know what the possible issue could be and how to fix it? Assuming that anything and everything is possible?

My System SpecsSystem Spec
20 Nov 2015   #2
Microsoft MVP

Windows 7 Ult. x64

Can you boot into Safe Mode with Networking? If so, check if there are any .dmp files in C:\Windows\Minidump, and report back.
My System SpecsSystem Spec

 First time installation, BSOD on start-up. 0x0000000000000000 + other

Thread Tools

Similar help and support threads
Thread Forum
BSOD stop: 0X0000001E 0x0000000000000000 after new GPU
Hello, a friend is having crashes after roughly 30-45min. Whether it is sitting idle or under load from games. The old video card failed about a week ago and replaced it with a different and more recent model. Drivers were uninstalled and the card removed before installing the new card and...
BSOD Help and Support
BSOD errors 0xA3A039D8973324F4 0x0000000000000000 0xAC98BB7F0F511E1
There is also error 0x0000000000000101. I cannot tell what is the cause of the BOSD.
BSOD Help and Support
Sporadic BSODs, 0x1e 0x0000000000000000, 0x0000000000000000, 0x000000
I had computer crashing problems several months ago and I thought I solved the problem by replacing hardware but either the problem was never solved or this is a different issue altogether. For the past couple weeks, I've been getting very frequent bsods. At first the error was always 0xd1...
BSOD Help and Support
BSOD bugcheck 0x00000050 (0xfffffa8004ffddd0, 0x0000000000000000,
Hello, My windows 7 Pro 64b is crashing and I cannot seem to find why. :cry: Here are the logs. I looked over them but cannot seem to find what is making my PC crash once or twice a day. Please help. Regards,
BSOD Help and Support
BSOD when starting Windows 7 for the first time (end of installation)
Hello there people of the internet, I find myself in quite a bit of a problem. Ever since April, something happened that caused me to get the "Desktop Windows Manager is disabled" problem, even though it was constantly running. Aero stopped working, and my mouse would completely disappear to...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:27.
Twitter Facebook Google+