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Windows 7: BSOD on various occasions, BAD_POOL_HEADER 0x00000019

19 Nov 2015   #1

Windows 7 Home Premium 64Bit
BSOD on various occasions, BAD_POOL_HEADER 0x00000019

Hi everyone,

since a month I get BSOD Error while working with my computer. The blue screen appears on diffrent occasions.
- Playing Games
- Computer Idleing
- Browsing Websites
- sometimes even before I can login

BSOD appears sometimes after a few minutes. Sometimes not at all for a couple of days.

It's most of the time the same BSOD "BAD_POOL_HEADER 0x00000019"

- I updated the Graphics Driver already
- I ran Memtest, without any errors
- I installed all windows updates

The computer seems to run well in safe mode.

I also uploaded all information in the attached zip file.

Any help is greatly apreciated!


My System SpecsSystem Spec
20 Nov 2015   #2
Microsoft MVP

Windows 7 Ult. x64

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, fffffa800aff1ec0, fffffa800aff1f40, c080038}

*** WARNING: Unable to verify timestamp for EtronHub3.sys
*** ERROR: Module load completed but symbols could not be loaded for EtronHub3.sys
Probably caused by : EtronHub3.sys ( EtronHub3+598e )

Followup: MachineOwner

2: kd> lmvm etronhub3
start             end                 module name
fffff880`0614e000 fffff880`06157c00   EtronHub3 T (no symbols)           
    Loaded symbol image file: EtronHub3.sys
    Image path: \SystemRoot\System32\Drivers\EtronHub3.sys
    Image name: EtronHub3.sys
    Timestamp:        Sat Jan 29 08:16:45 2011 (4D433945)
    CheckSum:         00011170
    ImageSize:        00009C00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Unfortunately the outdated Etron USB3 driver seems to be the issue. As far as I know, there is no updated manufacturer driver, as its an OEM specific driver. Visit your OEM (HP, Dell etc.) website and see if an update is available.
My System SpecsSystem Spec

 BSOD on various occasions, BAD_POOL_HEADER 0x00000019

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