BSOD upon loading windows

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  1. Posts : 4
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD upon loading windows


    Every time I tried to start the computer, it would display a BSOD while loading windows. From the BSOD screenshot, it appears to be display related. I have tried to do a system restore, update my Nvidia drivers etc but it doesn't work. I can enter safe mode with networking though but the display is all messed up!

    Pls help me. Thanks
    Last edited by Gaussmini; 24 Nov 2015 at 21:35. Reason: To remove my computer information
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome Gaussmini mate one dump that pops up is a graphics driver fault

    Code:
    ADDITIONAL_DEBUG_TEXT:  
    You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
    
    FAULTING_MODULE: fffff8000344c000 nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5646c8c8
    
    FAULTING_IP: 
    nvlddmkm+15c150
    fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    STACK_TEXT:  
    fffff880`03d5e888 fffff880`06ce8134 : 00000000`00000116 fffffa80`090092d0 fffff880`07423150 00000000`00000000 : nt+0x74200
    fffff880`03d5e890 00000000`00000116 : fffffa80`090092d0 fffff880`07423150 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d134
    fffff880`03d5e898 fffffa80`090092d0 : fffff880`07423150 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
    fffff880`03d5e8a0 fffff880`07423150 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`090092d0
    fffff880`03d5e8a8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`06ce7e3e : nvlddmkm+0x15c150
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nvlddmkm+15c150
    fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  nvlddmkm+15c150
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    BUCKET_ID:  WRONG_SYMBOLS
    
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:wrong_symbols
    
    FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}
    
    Followup: MachineOwner
    Suggest you reinstall the driver for your card Drivers | GeForce
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3

    ICIT2LOL said:
    Hello and welcome Gaussmini mate one dump that pops up is a graphics driver fault

    Code:
    ADDITIONAL_DEBUG_TEXT:  
    You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
    
    FAULTING_MODULE: fffff8000344c000 nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5646c8c8
    
    FAULTING_IP: 
    nvlddmkm+15c150
    fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    STACK_TEXT:  
    fffff880`03d5e888 fffff880`06ce8134 : 00000000`00000116 fffffa80`090092d0 fffff880`07423150 00000000`00000000 : nt+0x74200
    fffff880`03d5e890 00000000`00000116 : fffffa80`090092d0 fffff880`07423150 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d134
    fffff880`03d5e898 fffffa80`090092d0 : fffff880`07423150 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
    fffff880`03d5e8a0 fffff880`07423150 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`090092d0
    fffff880`03d5e8a8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`06ce7e3e : nvlddmkm+0x15c150
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nvlddmkm+15c150
    fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  nvlddmkm+15c150
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    BUCKET_ID:  WRONG_SYMBOLS
    
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:wrong_symbols
    
    FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}
    
    Followup: MachineOwner
    Suggest you reinstall the driver for your card Drivers | GeForce
    You're not wrong since this is a 0x116, but you again have symbol errors

    I however would like to add a thing, Daemon Tools.
    Daemon tools appears in the startup items, Daemon tools is a program that is known for causing bluescreens.
    Not only because it uses the SPTD.sys driver which in this case is not installed, but also because it uses a few of other drivers that are very poor coded and thus causing issues with Windows 7.
    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools.
      My Computer


  4. Posts : 4
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    ICIT2LOL said:
    Hello and welcome Gaussmini mate one dump that pops up is a graphics driver fault

    Code:
    ADDITIONAL_DEBUG_TEXT:  
    You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
    
    FAULTING_MODULE: fffff8000344c000 nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5646c8c8
    
    FAULTING_IP: 
    nvlddmkm+15c150
    fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    STACK_TEXT:  
    fffff880`03d5e888 fffff880`06ce8134 : 00000000`00000116 fffffa80`090092d0 fffff880`07423150 00000000`00000000 : nt+0x74200
    fffff880`03d5e890 00000000`00000116 : fffffa80`090092d0 fffff880`07423150 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d134
    fffff880`03d5e898 fffffa80`090092d0 : fffff880`07423150 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
    fffff880`03d5e8a0 fffff880`07423150 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`090092d0
    fffff880`03d5e8a8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`06ce7e3e : nvlddmkm+0x15c150
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nvlddmkm+15c150
    fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  nvlddmkm+15c150
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    BUCKET_ID:  WRONG_SYMBOLS
    
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:wrong_symbols
    
    FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}
    
    Followup: MachineOwner
    Suggest you reinstall the driver for your card Drivers | GeForce
    Unfortunately I have uninstalled and reinstalled the latest nvidia drivers so many times, I have lost count. It doesnt work and now i have resorted to plugging in to my integrated graphics card which sucks.
      My Computer


  5. Posts : 4
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    axe0 said:
    ICIT2LOL said:
    Hello and welcome Gaussmini mate one dump that pops up is a graphics driver fault

    Code:
    ADDITIONAL_DEBUG_TEXT:  
    You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
    
    FAULTING_MODULE: fffff8000344c000 nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5646c8c8
    
    FAULTING_IP: 
    nvlddmkm+15c150
    fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    STACK_TEXT:  
    fffff880`03d5e888 fffff880`06ce8134 : 00000000`00000116 fffffa80`090092d0 fffff880`07423150 00000000`00000000 : nt+0x74200
    fffff880`03d5e890 00000000`00000116 : fffffa80`090092d0 fffff880`07423150 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d134
    fffff880`03d5e898 fffffa80`090092d0 : fffff880`07423150 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
    fffff880`03d5e8a0 fffff880`07423150 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`090092d0
    fffff880`03d5e8a8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`06ce7e3e : nvlddmkm+0x15c150
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nvlddmkm+15c150
    fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  nvlddmkm+15c150
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    BUCKET_ID:  WRONG_SYMBOLS
    
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:wrong_symbols
    
    FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}
    
    Followup: MachineOwner
    Suggest you reinstall the driver for your card Drivers | GeForce
    You're not wrong since this is a 0x116, but you again have symbol errors

    I however would like to add a thing, Daemon Tools.
    Daemon tools appears in the startup items, Daemon tools is a program that is known for causing bluescreens.
    Not only because it uses the SPTD.sys driver which in this case is not installed, but also because it uses a few of other drivers that are very poor coded and thus causing issues with Windows 7.
    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools.
    Yeah, I did remove Daemon Tools eventually. The problem still exist though and I had to switch to the motherboard integrated graphics card instead.
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    Please uninstall everything of Nvidia graphics using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

    The problem with graphic driver updates is that sometimes the previous driver doesn't always get properly removed, which forces to a clean install to prevent this.
      My Computer


  7. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #7

    Good stuff axe and I was wondering if that NVidia feature Control Panel might have some bearing on the machine if it is installed??
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    If I'm correct, it'll be removed.
    But it is just for the time of troubleshooting.
      My Computer


  9. Posts : 4
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    axe0 said:
    Please uninstall everything of Nvidia graphics using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

    The problem with graphic driver updates is that sometimes the previous driver doesn't always get properly removed, which forces to a clean install to prevent this.
    Thanks that did it for me!
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    You're welcome :)

    I'm glad that I could help and pleased to help.
      My Computer


 
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