BSOD Error BCCode:3b

fpvivia · 21 Nov 2015

I have been experiencing regular BSOD errors for about 2 weeks. I've tried almost everything I could find but the problem persists. I've attached the file upload with information. I would appreciate any help you can offer. Thank you.

**axe0** · 22 Nov 2015

Run the dm log collector again please, every other file then dumps is missing.

fpvivia · 22 Nov 2015

This file is larger so hopefully it includes all the data you need. Thanks.

**axe0** · 22 Nov 2015

What exactly is this in the hosts file?

Code:

	192.168.0.7	companyweb
	192.168.0.7	companyweb.bartzviviano.local

Please remove items from the startup
How to remove items from startup - Windows 7 Help Forums
These programs could interfere with the boot process giving you trouble and increase the boot speed.

Please remove ASUS AI Suite II, it is known for causing bluescreens.

5/5 dumps are caused by Nvidia video driver.
Please uninstall everything of Nvidia graphics using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

Code:

fffff880`1214d008  fffff880`04778ff5Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x14eff5
0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0487a000 fffff880`05361000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Nov 14 06:38:16 2015 (5646C8C8)
    CheckSum:         00AA6B36
    ImageSize:        00AE7000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other used stuff.
How to fill in your system specs:

fpvivia · 22 Nov 2015

OK, I removed an reinstalled the Nvidia Driver. The BSOD's started occurring when I ran a Windows update and updated the Nvidia drivers. I updated them twice again since then as well. I'll leave the Asus Suite installed for now. System details are updated. Thanks for the help. I'll let you know if it works.

fpvivia · 22 Nov 2015

By the way, the companyweb entries are in the hosts file to solve a local DNS issue where for some reason after we updated our routers the local workstations could no longer find our intranet. I manually made all these entries into the local workstation hosts file as a workaround.

**axe0** · 22 Nov 2015

OK, no problem.
Only needed to make sure no piracy is on the system :)

fpvivia · 23 Nov 2015

After following your instructions my system didn't have a BSOD overnight for the first time in 2 weeks. I'm hopeful this has fixed the problem. If I go another 24 hours without a BSOD then I think we can consider it fixed. Thanks for your help.

fpvivia · 23 Nov 2015

I spoke too soon. Just got another BSOD. I will remove the ASUS Suite and try again.

fpvivia · 23 Nov 2015

I uninstalled ASUS Suite II. I also uninstalled and reinstalled the driver for Realtek HD Audio as it appeared this driver was kicking off an error in the Event logs as a result of the BSOD. I'll keep you posted.