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Windows 7: BSOD running Kodi

21 Nov 2015   #1
enord

Windows 7 Ultimate x64
 
 
BSOD running Kodi

Hello,

My HTPC has sufferd from BSOD for some time now, specifically when running Kodi v15.0.
I was (without doing any form of deeper analysis) suspected my memory modules to be the culprits since I have experienced that to be the case earlier (another computer). Switched out the old modules with a single 8gb stick, no xmp. This did not solve the issue.
As far as hardware temperatures go, the CPU and the GPU have stable and relatively low readings.

Please see uploaded .zip for info. All help is highly appreciated.
Many thanks in advance.


My System SpecsSystem Spec
.
21 Nov 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.
Arguments:
Arg1: 0000000077c9da2a, Address of system function (system call routine)
Arg2: 0000000000000002, Current IRQL
Arg3: 0000000000000000, 0
Arg4: fffff88002de2b60, 0

Debugging Details:
------------------


PROCESS_NAME:  vsserv.exe

BUGCHECK_STR:  RAISED_IRQL_FAULT

FAULTING_IP: 
+402d320
00000000`77c9da2a c3              ret

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre

LAST_CONTROL_TRANSFER:  from fffff8000308d1e9 to fffff8000308dc40
Please uninstall BitDefender and replace it with MSE temporarily, and lets see if the system stays stable.
My System SpecsSystem Spec
22 Nov 2015   #3
enord

Windows 7 Ultimate x64
 
 
Re: Golden

Hi Golden,

Thank you for your response. I have done as you proposed and no BSOD so far.
Read about users of Bitdefender having similar issues on the Bitdefender forum, some indications of bdfwfpf.sys being the villain.

Again, thanks a lot for your assistance.
My System SpecsSystem Spec
.

23 Nov 2015   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

My System SpecsSystem Spec
Reply

 BSOD running Kodi




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