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Windows 7: Help with BSOD crash

22 Nov 2015   #1
chingonsh

Windows 7 Ultimate x64
 
 
Help with BSOD crash

My computer has been having BSOD crash for the past 2 months please HELP.

I have noticed the computer restarts after it gives me the BSOD crash is usually happens when I'm Playing
operation 7 which is a very low resources game or when I'm watching videos for long periods of time.


My System SpecsSystem Spec
.
22 Nov 2015   #2
americancritic2

Windows 7 Home Premium 64-Bit SP1
 
 

Hello and welcome to the sevens forum. Please follow the instructions in this tutorial to see if it will give more then just one mini dump file and a BSOD expert will take a close look at your problem.

Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
23 Nov 2015   #3
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Hello, chingonsh and welcome to the forums. As stated by Americancritic, you only have 1 dump file. Please make sure you are set up for small memory dumps
Dump Files - Configure Windows to Create on BSOD

Your dump files list the cause as

Code:
fffff880`05f716b8  fffff880`04adbd1eUnable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x2ccd1e
That is your graphics driver. This is your current driver and I believe you can see it needs updating.

Code:
atikmdag
Browse full module list
start             end                 module name
fffff880`0480f000 fffff880`053c2000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Browse all global symbols  functions  data
    Timestamp:        Mon Apr 29 21:07:09 2013 (517F274D)
    CheckSum:         00B6397D
    ImageSize:        00BB3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
If the graphics came with the computer, look on the HP web site for your particular model number and see if they have an updated graphics driver for it.
My System SpecsSystem Spec
.

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 Help with BSOD crash




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