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Windows 7: BSOD only on start up

03 Dec 2015   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
BSOD only on start up

Hello to everyone!
BSOD appears only at startup, not appears in a restart.
The pc works correctly in navigation, in games,playing movies etc.

On Thu 03/12/2015 19:31:33 GMT your computer crashed
crash dump file: C:\Windows\Minidump\120315-41309-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xCD78)
Bugcheck code: 0x116 (0xFFFFFA8006D1A010, 0xFFFFF88002E0CD78, 0x0, 0x2)
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR via WhoCrashed


My System SpecsSystem Spec
04 Dec 2015   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcome colorado mate the dump I see is just what you say and the usual fix is to uninstall the Catalyst Control Centre and just run the GPU on it own driver.
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

FAULTING_MODULE: fffff80002c56000 nt


fffff880`02e0cd78 4883ec28        sub     rsp,28h





ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

fffff880`05d8a9c8 fffff880`04f12134 : 00000000`00000116 fffffa80`06d1a010 fffff880`02e0cd78 00000000`00000000 : nt+0x73c40
fffff880`05d8a9d0 00000000`00000116 : fffffa80`06d1a010 fffff880`02e0cd78 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d134
fffff880`05d8a9d8 fffffa80`06d1a010 : fffff880`02e0cd78 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`05d8a9e0 fffff880`02e0cd78 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`06d1a010
fffff880`05d8a9e8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`04f11e3e : atikmpag+0xcd78


fffff880`02e0cd78 4883ec28        sub     rsp,28h


SYMBOL_NAME:  atikmpag+cd78

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys




FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner
I don;t know what the GPU is so I cannot advise you of what it is - some system specs apart from your systeminfo gives would be good. System Info - See Your System Specs
My System SpecsSystem Spec
04 Dec 2015   #3

Windows 10 Pro

The OP is running an Acer Product ID (PID) on a Gigabyte board.
This PID is an oem_slp, oem_slp comes with pre-installed Windows, with the BIOS dating from 2008 this can only be done with a crack.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
Tipo de compilación del sistema operativo: Multiprocessor Free
Propiedad de:                              Loki
Organización registrada:                   
Id. del producto:                          00371-OEM-8992671-00004
Fecha de instalación original:             20/11/2015, 18:03:15
Tiempo de arranque del sistema:            03/12/2015, 20:32:15
Fabricante del sistema:                    Gigabyte Technology Co., Ltd.
Modelo el sistema:                         EP35C-DS3R
Tipo de sistema:                           x64-based PC
Procesador(es):                            1 Procesadores instalados.
                                           [01]: Intel64 Family 6 Model 23 Stepping 6 GenuineIntel ~3166 Mhz
Versión del BIOS:                          Award Software International, Inc. F2, 04/01/2008
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
My System SpecsSystem Spec

05 Dec 2015   #4

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

After clean installation of win 7 and drivers, startup is ok with standard vga driver.
After ati driver installation the problem reappears.
My computer specs
My System SpecsSystem Spec

 BSOD only on start up

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